At a Glance
- Tasks: Ensure safety and security while delivering exceptional customer service at a prestigious site.
- Company: Join ICTS, a leader in integrated security and customer services since 1987.
- Benefits: Full training, health insurance, pension scheme, and employee assistance programme.
- Other info: Flexible relief role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: SIA licence, strong communication skills, and a customer-focused attitude.
The predicted salary is between 26400 - 30400 £ per year.
Join a trusted leader in corporate security. In this high-profile role, you will ensure the safety and security of premises and people at a prestigious client site. Working as part of a small, dedicated team, you'll deliver exceptional customer service while maintaining a secure environment.
Your Responsibilities
- Manage access control for buildings and car parks for employees, visitors, and contractors
- Patrol buildings, car parks, and grounds to deter and detect issues
- Respond promptly to customer requests and queries
- Check and challenge ID passes in a professional and friendly manner
- Activate/deactivate alarms and lock/unlock buildings, rooms, gates, and barriers
- Identify and report Health & Safety concerns and administer first aid if required
- Maintain accurate records, including incident reports, using computer and paper-based systems
Shift Details: This is a relief role covering holiday and sickness, flexibility and reliability are essential to support your team.
Essential Requirements
- SIA Door Supervision (DS) or Security Guarding (SG) licence
- Proven background in security, ideally corporate security
- Excellent interpersonal and communication skills
- Ability to remain calm and make sound decisions under pressure
- Strong customer service skills
- Competent IT skills (Microsoft Word, Excel, Outlook, PowerPoint)
- Ability to work independently and as part of a team
- High standard of personal presentation
- Understanding of equality, diversity, and inclusion
Desirable (Not Essential)
- First Aid at Work qualification
- SIA CCTV (PSS) licence
- Previous experience in a similar role
What We Offer
- Full training, uniform, and health & safety equipment
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
About ICTS
Established in 1987, ICTS specialises in integrated security and customer services for demanding environments. We work with major public attractions, leisure, financial, retail, public sector, transport, and government bodies. We value fairness, respect, and inclusivity—and expect our employees to do the same.
Security Officer/ Relief Officer in Hove employer: ICTS (UK) Ltd
ICTS (UK) Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where security professionals can thrive. With comprehensive training, health insurance, and a robust employee assistance programme, we prioritise the well-being and development of our team members. Join us to be part of a supportive culture that values excellence and customer care in high-end retail settings.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer/ Relief Officer in Hove
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer/ Relief Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like ICTS (UK) Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer/ Relief Officer candidates.
✨Directly Apply to ICTS (UK) Ltd
Don’t forget to apply for the Security Officer/ Relief Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining ICTS (UK) Ltd.
We think you need these skills to ace Security Officer/ Relief Officer in Hove
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at ICTS (UK) Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at ICTS (UK) Ltd.
How to prepare for a job interview at ICTS (UK) Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at ICTS (UK) Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at ICTS (UK) Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at ICTS (UK) Ltd.
