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- Tasks: Ensure safety and security at a high-profile financial institution in Edinburgh.
- Company: Join ICTS, a leader in integrated security and customer services since 1987.
- Benefits: Enjoy a personal pension scheme, health insurance, and discounts on shopping.
- Other info: Flexible shifts with full training and career development opportunities.
- Why this job: Be part of a dedicated team making a real difference in security.
- Qualifications: Must have SIA license, strong customer service skills, and a calm demeanour.
The predicted salary is between 30000 - 40000 £ per year.
ICTS are in the process of recruiting full time experienced security officers to operate on our contract with a high-profile financial institution in Edinburgh. The position requires dedicated security professionals who are able to maintain high standards of performance, discipline and appearance. Successful candidates will have a proactive approach to security and will be able to fit into a team that performs to high standards.
An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:
- Managing access control for buildings and car-parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- Investigating alarm activations
- Front of House duties
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary
- Maintaining records including incident reports using computer- and paper-based systems
This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration, working Monday to Friday day shift. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed in this role you will also need:
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Experience in a customer-facing role, ideally in security
- Good IT and administration skills
- Five years' checkable history and references
- To pass a criminal records check (CRC) to the required standards
The following would also be useful, but are not essential:
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Security Officer - Corporate in Edinburgh employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Corporate in Edinburgh
✨Tip Number 1
Get to know the company! Research ICTS and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to security roles. Think about your past experiences and how they relate to the responsibilities listed in the job description.
✨Tip Number 3
Dress the part! Since this role requires a professional appearance, make sure you look sharp for your interview. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Officer - Corporate in Edinburgh
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in security roles. We want to see how you've handled customer service and maintained high standards in past jobs. Use specific examples to show us what you can bring to the team!
Be Professional Yet Friendly: Remember, as a Security Officer, you'll be the face of our company! In your application, convey your ability to remain calm and professional while also being approachable. This balance is key, so let us know how you’ve managed this in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand the role and can connect their skills directly to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team at ICTS!
How to prepare for a job interview at ICTS (UK) Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer in a corporate setting. Familiarise yourself with access control procedures, patrolling protocols, and customer service expectations. This will help you answer questions confidently and demonstrate your proactive approach to security.
✨Showcase Your Customer Service Skills
Since this role requires strong customer focus, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your ability to remain calm and professional under pressure, as this is crucial in a security environment.
✨Dress the Part
First impressions matter! Dress professionally for your interview to reflect the high standards expected in the role. A neat appearance not only shows respect for the interviewers but also aligns with the discipline required in security positions.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an alarm activation or managing access control during busy hours. Practise your responses to these scenarios, focusing on your decision-making process and how you prioritise safety and customer service.