At a Glance
- Tasks: Monitor CCTV, respond to alarms, and ensure safety at a prestigious client site.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Other info: Flexible shifts with full training and career development opportunities.
- Why this job: Be part of a dynamic team ensuring safety and security in exciting environments.
- Qualifications: SIA Door Supervisor and CCTV licenses required; leadership and customer service skills essential.
The predicted salary is between 30000 - 40000 € per year.
In this high-profile role of Security Console Operator, you will be responsible for ensuring the security and safety of premises and people at a prestigious client site. Working as a key member of the security team to deliver the Security and Safety Service, you will carry out a range of duties which includes but is not limited to the following:
- To effectively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors
- To deal with fire system isolations and reactivations, as directed
- To efficiently respond to alarms on the access control system and dispatch officers in response to case alarms
- To accurately maintain the Fire log
- To dispatch initial first aid response
- To co-ordinate the distribution of staff during an evacuation
- To complete Incident reports / Statements as required and to maintain record of events during an incident
- To complete and maintain the DOB (Control Room log) and ensure this is kept legible
- To complete the Staff log and the Operations log
- To report and investigate any acts or omissions that may compromise health & safety immediately to the Supervisor/Duty Manager
- To log missing, damaged or unserviceable safety equipment
- Administrative duties as directed by line management, including roster management and hours reports
- Reviews and implements security and safety policies and standards at the premises
- Works closely with other officers / management to ensure the most effective and efficient provision of security and safety services
- Work with Management in reviewing threat assessments and ensure continual development of the risk mitigation/management processes
Additionally, you will be required to support the team by undertaking the following duties: Front of house duties, Conduct site patrols.
The shifts are normally 12 hours duration covering days and nights, Monday - Sunday on a 4 on 4 off pattern. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
Person specification - essential:
- Hold valid SIA Door Supervisor and CCTV licenses
- Demonstrate previous experience in a supervisory role preferable in a control room environment
- Hold clear leadership abilities
- Demonstrate excellent customer service
- Hold excellent written communication and interpersonal skills
- Demonstrate the ability to think and act quickly in emergencies or under pressure
- Hold a willingness to work cooperatively and constructively with both your peer group and the leadership provided by department supervisors and management
- Have an ability to deliver succinct and clear verbal reports
- Five years' checkable history and references
- To pass a criminal records check (CRC) to the required standards
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Security Console Operator in Edinburgh employer: ICTS (UK) Ltd
ICTS is an exceptional employer, offering a dynamic work environment where security professionals can thrive. With comprehensive training, a strong emphasis on employee well-being through health insurance and pension schemes, and a culture that values diversity and respect, employees are empowered to grow and excel in their roles. Located at a prestigious client site, the role of Security Console Operator not only provides meaningful work but also the opportunity to be part of a dedicated team committed to safety and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Security Console Operator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at ICTS or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you had to act quickly under pressure and how you handled them. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during your conversations. It’s all about demonstrating that you’re the right fit for the Security Console Operator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Security Console Operator in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Console Operator role. Highlight your relevant experience, especially in supervisory roles and control room environments. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to deliver succinct reports, just like you would in the job.
Highlight Your Certifications:Don’t forget to mention your valid SIA Door Supervisor and CCTV licenses! These are essential for the role, so make them stand out in your application. We need to know you’re qualified right from the start.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ICTS (UK) Ltd
✨Know Your Security Basics
Make sure you brush up on your knowledge of CCTV monitoring, fire safety protocols, and emergency response procedures. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities involved.
✨Demonstrate Leadership Skills
Since this role requires clear leadership abilities, think of examples from your past experiences where you've successfully led a team or managed a situation under pressure. Be ready to share these stories during the interview to highlight your capability.
✨Practice Clear Communication
As you'll need to deliver succinct reports and communicate effectively with your team, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your verbal communication skills.
✨Show Flexibility and Team Spirit
This job demands reliability and flexibility, so be prepared to discuss how you've worked cooperatively in previous roles. Share instances where you supported your colleagues or adapted to changing circumstances to ensure the team's success.
