Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage corporate security contracts, ensuring top-notch service delivery across the UK.
- Company: ICTS is a leading provider of integrated security services, committed to fairness and diversity.
- Benefits: Enjoy competitive salary, professional development opportunities, and a supportive work environment.
- Why this job: Join a dynamic team focused on operational excellence and client satisfaction in a fast-paced setting.
- Qualifications: Significant experience in managing security contracts with a strong client engagement focus required.
- Other info: This role offers national coverage and the chance to drive innovative solutions in security.
The predicted salary is between 43200 - 72000 £ per year.
Location: United Kingdom (National Coverage)
Reports to: Executive Director, Corporate Security
Salary: Competitive
We are seeking a results-driven and client-focused Divisional Director to lead and manage ICTS's Corporate Security contracts with oversight of our Electronic Security/Monitoring services across the UK. This is a national role with a primary focus on operational excellence, customer satisfaction, and financial performance within our client accounts.
Key Responsibilities- Operational and Contract Management
- Oversee all aspects of the UK corporate security contracts, ensuring consistent and high-quality service delivery.
- Manage Service Level Agreements (SLAs) and Master Service Agreements to meet or exceed client expectations.
- Collaborate closely with regional management teams to implement best practices in quality assurance, training, and administration.
- Client and Stakeholder Engagement
- Act as a strategic partner for both client and internal ICTS stakeholders, providing guidance and support to the clients security and loss prevention departments.
- Foster strong, proactive relationships with clients, demonstrating ICTS values and aligning with client leadership principles to deliver excellence in service.
- Act as an advisor to the client on new technologies and approaches, driving continuous improvements and innovative solutions.
- Financial and Performance Accountability
- Direct financial oversight of the operational sector, including budget management, payroll, invoicing, and end-of-month financial reporting.
- Develop and implement performance targets aligned with key performance indicators (KPIs) and business objectives, driving a results-focused culture within the team.
- Provide the Executive Director with comprehensive performance reporting, highlighting achievements, challenges, and growth opportunities.
- People Development and Team Leadership
- Champion professional development, succession planning, and team engagement across all contract levels.
- Work closely with the ICTS Recruitment Centre to ensure staffing aligns with contract requirements.
- Maintain a positive and inclusive work environment, upholding the ICTS commitment to equality, diversity, and respect.
- Business Development and Strategic Growth
- Support the Business Development team with bid and tender preparations, crafting compelling business cases to expand and diversify the service portfolio.
- Engage with internal and external stakeholders to strengthen ICTS's market presence and actively participate in ICTS newsletters, award submissions, and promotional initiatives.
- Client-Centric Leadership: A commercially savvy leader with a high level of customer service focus and hands-on approach, able to balance swift action with safety protocols and due diligence.
- Operational Expertise: Proven success in contract management, service delivery, and transformation, with a deep understanding of operational and financial performance metrics.
- Strategic Vision: Ability to identify growth opportunities and implement process improvements, integrating new technologies and innovations into service delivery.
- People Leadership: Commitment to team development, succession planning, and fostering a supportive, inclusive work environment.
- Significant experience managing security service contracts with a strong focus on client engagement, service transformation, and operational delivery.
- Demonstrable track record of managing large-scale, high-stakes contracts with financial accountability.
- Knowledge of ISO standards, quality management, and health and safety regulations.
About ICTS: Founded in 1987, ICTS is a leader in integrated security and customer services for complex and challenging environments. Our dedication to fairness, respect, and diversity is core to our mission, and we seek employees who share these values.
If you are a dynamic, hands-on leader who thrives in a fast-paced client environment and can drive results within a collaborative, inclusive culture, we invite you to apply for this exciting opportunity.
Divisional Director Electronic & Corporate Security in North West London employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Director Electronic & Corporate Security in North West London
✨Tip Number 1
Research the latest trends in electronic and corporate security. Understanding current technologies and innovations will help you engage effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in contract management and client engagement. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large-scale contracts and improved service delivery in previous roles. Highlighting your operational expertise will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with ICTS's values and mission. Being able to articulate how your personal values align with theirs will show that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace Divisional Director Electronic & Corporate Security in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security service contracts, client engagement, and operational management. Use specific examples that demonstrate your achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and how it aligns with the company's values. Mention your experience in managing large-scale contracts and your approach to client satisfaction.
Highlight Key Competencies: In your application, emphasise your client-centric leadership, operational expertise, and strategic vision. Provide concrete examples of how you've successfully implemented process improvements and driven results.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ICTS (UK) Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Divisional Director role and its responsibilities. Familiarise yourself with ICTS's corporate security contracts and their operational standards to demonstrate your knowledge and enthusiasm.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving results. Discuss how you've developed team members and fostered an inclusive work environment, as this aligns with the company's values.
✨Demonstrate Client-Centric Thinking
Be ready to discuss how you've successfully engaged with clients in the past. Share specific instances where you've built strong relationships and provided innovative solutions that enhanced client satisfaction.
✨Prepare for Financial Accountability Questions
Since the role involves direct financial oversight, be prepared to talk about your experience with budget management and performance metrics. Highlight any achievements in improving financial performance or meeting KPIs in previous roles.
