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- Tasks: Ensure safety and security at a prestigious site while providing excellent customer service.
- Company: Join ICTS, a leader in integrated security and customer services since 1987.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Why this job: Be part of a dynamic team making a real difference in security.
- Qualifications: Must have SIA licenses and strong customer service skills.
- Other info: Flexible shift patterns with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
In this high-profile security officer role, you will ensure the security and safety of premises and people at a prestigious client site. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:
- Managing access control for buildings and car-parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports using computer- and paper-based systems
- Providing cover for the Site Supervisor and attending meetings as required.
This is a permanent role, working on a shift pattern of 4 on 4 off, night shift only. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
An SIA Door Supervision (DS) or Security Guarding (SG) are essential, along with a SIA CCTV (PSS) Licence, and to succeed in this role you will also need:
- Strong customer service skills and experience
- Some supervisory experience, leading a team
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Experience in a customer-facing role, ideally in security
- Strong IT and administration skills
- Report writing skills
- Five years' checkable history and references
- To pass a criminal records check (CRC) to the required standards
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
- On site Parking (Once approved by the client)
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Corporate Security Officer in Crawley employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Corporate Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in managing access control and responding to customer queries. Use specific examples to demonstrate how you've handled challenging situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won't find anywhere else. Get your application in and let's land that job together!
We think you need these skills to ace Corporate Security Officer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in security and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Corporate Security Officer role. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Skills: Don’t forget to mention your SIA licenses and any supervisory experience you have. We’re looking for someone who can handle pressure and communicate effectively, so make sure to highlight these skills in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ICTS (UK) Ltd
✨Know Your Security Basics
Make sure you brush up on your security protocols and procedures. Familiarise yourself with access control systems, alarm management, and health & safety regulations. This knowledge will show that you're serious about the role and ready to handle the responsibilities.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service skills, prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm and professional under pressure, as this is crucial in a security environment.
✨Demonstrate Team Leadership Experience
If you have supervisory experience, be ready to discuss it! Talk about how you've led a team, managed conflicts, or supported colleagues. This will help illustrate your capability to cover for the Site Supervisor and work effectively within a small team.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential security situations you might face and how you would respond. Practising these scenarios can help you articulate your thought process clearly during the interview.