At a Glance
- Tasks: Manage access control, patrol premises, and respond to emergencies with a friendly approach.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Why this job: Make a difference by ensuring safety and security in a dynamic environment.
- Qualifications: Strong customer service skills and an SIA license are essential.
- Other info: Full training provided with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 Β£ per year.
The main responsibilities are to be familiar with emergency procedures for actions to be taken in the event of fire, bomb threat, flood and plant failure etc. To carry out access control according to the Assignment Instruction and operate in compliance with all Company and client requirements.
Principal Accountabilities:
- Managing access control for buildings and car parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports using computer- and paper-based systems
- Present a suitable image to uphold the Clients prestige by always dealing professionally with people.
- Respond to requests for assistance.
- Will be standing behind the barriers visually verifying the authorised identity of staff(s) as they enter the premises.
- Whilst on post will remain vigilant and present a welcoming atmosphere to staff and visitors entering the building.
- To be thoroughly conversant with telephone, alarm, IT systems, firefighting, CCTV and any other systems or equipment used in the course of duty.
- Have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions.
- To detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime.
- To detect and prevent situations that may lead to an accident or personal injury and to ensure that any such situation is promptly reported.
Qualifications and Experience:
Essential:
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Good IT and administration skills
- Seven years' checkable history and references
- An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
- To pass a criminal records check (CRC) to the required standards
- Effective decision making
- Good working knowledge of security and fire systems
- Previous experience of conducting audits and preparing client reports
- Excellent knowledge of GDPR and the use of personal data
Desired:
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Corporate Security Officer in Belfast employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Corporate Security Officer in Belfast
β¨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
β¨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated your customer service skills or handled emergencies. We want you to shine when itβs your turn to impress!
β¨Tip Number 3
Show off your skills! If you have any relevant certifications, like First Aid or SIA licenses, make sure to highlight them during conversations. They can set you apart from other candidates and show you're serious about the role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Corporate Security Officer in Belfast
Some tips for your application π«‘
Know the Role: Before you start writing, make sure you understand what a Corporate Security Officer does. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help you tailor your application to show how you fit the bill.
Showcase Your Skills: Highlight your customer service skills and any relevant experience in security or emergency procedures. Use specific examples from your past roles to demonstrate how you've handled similar situations. We want to see how you can bring value to our team!
Be Professional Yet Friendly: Your written application should reflect the professional yet approachable nature we expect from our Corporate Security Officers. Keep your tone friendly but maintain professionalism throughout your application. Remember, first impressions count!
Apply Through Our Website: Once you're happy with your application, make sure to submit it through our website. This ensures that your application goes directly to us and is reviewed promptly. We can't wait to hear from you!
How to prepare for a job interview at ICTS (UK) Ltd
β¨Know Your Emergency Procedures
Familiarise yourself with the emergency procedures relevant to the role. Be prepared to discuss how you would respond to situations like fire or bomb threats, as this shows your proactive approach and understanding of the responsibilities.
β¨Showcase Your Customer Service Skills
Since strong customer service skills are essential, think of examples from your past experiences where you successfully handled customer queries or complaints. This will demonstrate your ability to remain calm and professional under pressure.
β¨Be IT Savvy
Brush up on your IT and administration skills, especially regarding security systems and record-keeping. Be ready to discuss any relevant software or systems you've used in previous roles, as this will highlight your technical competence.
β¨Dress the Part
Presenting a suitable image is crucial for this role. Dress professionally for the interview to reflect the prestige of the company. This not only makes a good impression but also shows that you understand the importance of professionalism in security.