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- Tasks: Manage access control, patrol premises, and respond to customer queries.
- Company: Join a high-profile financial institution in Edinburgh.
- Benefits: Full training, health insurance, pension scheme, and discounts.
- Other info: Flexible shifts with opportunities for professional growth.
- Why this job: Be part of a dedicated team ensuring safety and security.
- Qualifications: Strong customer service skills and a valid SIA licence required.
The predicted salary is between 30000 - 40000 £ per year.
ICTS are recruiting experienced security officers for a full‑time contract with a high‑profile financial institution in Edinburgh. The role requires dedicated professionals who maintain high standards of performance, discipline and appearance. Successful candidates will have a proactive approach to security and will fit into a team that performs to high standards.
Responsibilities:
- Managing access control for buildings and car‑parks for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- Investigating alarm activations
- Front of House duties
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary
- Maintaining records including incident reports using computer‑ and paper‑based systems
This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration, working Monday to Friday day shift. As part of a small team, you will need to be reliable and flexible to support your colleagues.
Essential Qualifications:
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Experience in a customer‑facing role, ideally in security
- Good IT and administration skills
- Five years' checkable history and references
- To pass a criminal records check (CRC) to the required standards
- An SIA Door Supervision (DS) or Security Guarding (SG) licence
Additional Qualifications:
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Benefits:
- Full training, uniform and health and safety equipment provided
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Security Officer - Corporate employer: ICTS (UK) Limited
Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Corporate
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights into the role at ICTS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since this role involves interacting with employees and visitors, think of examples where you’ve handled challenging situations with professionalism and a smile.
✨Tip Number 3
Show off your proactive approach! During interviews, share specific instances where you’ve taken initiative in previous roles, whether it’s improving security measures or enhancing customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Security Officer - Corporate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your proactive approach to security and any specific experiences that relate to the job.
Showcase Your Communication Skills: Since this role involves a lot of interaction with people, make sure your application reflects your excellent communication skills. We love candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ICTS (UK) Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer in a corporate setting. Familiarise yourself with access control procedures, patrolling protocols, and how to handle customer queries. This knowledge will help you answer questions confidently and demonstrate your proactive approach to security.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you successfully handled customer interactions. Be ready to discuss how you maintained professionalism under pressure and resolved issues effectively. This will show that you can fit into a team that values high standards.
✨Dress the Part
Appearance matters in this role, so dress smartly for your interview. Opt for professional attire that reflects the high standards expected in a corporate environment. This not only shows respect for the interviewers but also gives them a glimpse of how you would present yourself on the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about situations you might face as a Security Officer, such as dealing with an alarm activation or managing access control. Practising your responses will help you articulate your thought process clearly during the interview.