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- Tasks: Ensure safety and security at a prestigious client site while providing excellent customer service.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Enjoy full training, health insurance, pension scheme, and discounts.
- Why this job: Make a real difference in a dynamic environment with opportunities for personal growth.
- Qualifications: SIA license required; strong communication and conflict resolution skills preferred.
- Other info: Flexible shifts with a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
In this high-profile security officer role, you will ensure the security and safety of premises and people at a prestigious client site. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:
- To be fully conversant with site emergency evacuations procedures.
- To maintain complete, concise, and accurate written accounts of all incidents occurring within the duty shift and undertake any necessary follow up action as required.
- Access control and ID verification where required.
- Monitor and answer fire emergency telephone.
- Any additional reasonable duties requested by operational management.
- Must be available to work shifts days and nights.
- To respond to pre-planned or significant events and to provide an initial first response to any such events.
- Identifying suspicious, criminal events and ensuring an effective guarding response.
- Patrol the site to prevent fire, flood, theft, and damage.
- Comply with GDPR and Data security requirements.
- Provide details of incidents to the Control Room for the purposes of incident reporting.
- Respond to first aid incidents.
- Support the security team with requests of personnel on offsite assignments.
- Be open to training in other roles within the operational security team, including the EMEA Security Control Centre (ESCC), Security Access Control & Contractor Access Control to provide resilience/cover for these roles.
This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration covering days and nights working on a 6 on 3 off shift pattern. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
Qualifications
- An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
Desirable
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Person Specific
- Proven background in Security with an emphasis on Corporate Security.
- Excellent interpersonal & communication skills.
- Experience of issue and conflict resolution.
- Able to work under own initiative, making decisions to benefit ICTS and client.
- Deliver excellent customer service.
- Flexible in approach to daily duties and additional events when held on site.
- Competent IT Skills (Microsoft Word/Excel/Outlook/PowerPoint)
- Demonstrate the ability to think and act quickly in emergencies or under pressure.
- Maintain a high standard of personal presentation.
- Able to demonstrate an ability to work as part of a team.
- Excellent attitude towards learning & personal development plus highly receptiveness to advice & feedback.
- An understanding of equality, diversity, and inclusion.
Benefits
- Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Corporate Security Officer employer: ICTS (UK) Limited
Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Corporate Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of emergency procedures and conflict resolution. Be ready to share examples from your past experiences that showcase your customer service skills and ability to think on your feet.
✨Tip Number 3
Don’t forget to highlight your SIA license and any first aid qualifications during interviews. These are key selling points that show you’re not just qualified, but also committed to safety and professionalism in the workplace.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Corporate Security Officer
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the Corporate Security Officer role thoroughly. Familiarise yourself with the responsibilities and qualifications listed in the job description so you can tailor your application to highlight your relevant experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. Remember, we want to see how you can contribute to our team!
Show Off Your Customer Service Skills: Since this role emphasises exceptional customer focus, make sure to include examples of how you've delivered excellent service in previous positions. We love to see candidates who can communicate well and handle conflicts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have a better chance of standing out to us. Plus, it’s super easy!
How to prepare for a job interview at ICTS (UK) Limited
✨Know Your Emergency Procedures
Make sure you’re well-versed in emergency evacuation procedures. During the interview, demonstrate your understanding of these protocols and how you would apply them in real situations. This shows that you take safety seriously and are prepared for any scenario.
✨Showcase Your Customer Service Skills
As a Corporate Security Officer, excellent customer service is key. Prepare examples from your past experiences where you successfully resolved conflicts or provided exceptional service. This will highlight your interpersonal skills and ability to handle challenging situations with ease.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with suspicious behaviour or emergencies. Practice your responses to these scenarios, focusing on your decision-making process and how you would ensure safety while maintaining professionalism.
✨Highlight Your Flexibility and Team Spirit
This role requires reliability and flexibility, so be prepared to discuss how you’ve adapted to changing circumstances in previous jobs. Emphasise your ability to work as part of a team and support colleagues, especially during high-pressure situations.
