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For Companies At a Glance
- Tasks: Ensure safety and security at a prestigious client site while providing excellent customer service.
- Company: Join ICTS, a leader in integrated security and customer services since 1987.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Why this job: Be part of a dynamic team making a real difference in security.
- Qualifications: Strong customer service skills and SIA licences required.
- Other info: Flexible shift pattern with full training and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
In this high-profile security officer role, you will ensure the security and safety of premises and people at a prestigious client site.
An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:
Responsibilities
- Managing access control for buildings and car‑parks for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De‑activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary
- Maintaining records including incident reports using computer‑ and paper‑based systems
- Providing cover for the Site Supervisor and attending meetings as required
This is a permanent role, working on a shift pattern of 4 on 4 off, night shift only. As part of a small team, you will need to be reliable and flexible to support your colleagues.
An SIA Door Supervision (DS) or Security Guarding (SG) licence is essential, along with a SIA CCTV (PSS) licence. To succeed in this role you will also need:
Qualifications
- Strong customer service skills and experience
- Some supervisory experience, leading a team
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Experience in a customer‑facing role, ideally in security
- Strong IT and administration skills
- Report writing skills
- Five years\’ checkable history and references
- To pass a criminal records check (CRC) to the required standards
Full training, uniform and health and safety equipment are provided, and you will also have access to:
Benefits
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
- On site Parking (Once approved by the client)
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
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Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Corporate Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security scenarios. Think about how you'd handle access control issues or respond to customer queries. We want you to shine when it comes to showcasing your customer service skills!
✨Tip Number 3
Show off your experience! Bring along examples of your past work in security, especially any supervisory roles. Highlight your ability to stay calm under pressure and your strong communication skills – these are key in this line of work.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
How to prepare for a job interview at ICTS (UK) Limited
✨Know Your Security Basics
Make sure you brush up on your security protocols and procedures. Familiarise yourself with access control systems, alarm activation/deactivation processes, and health & safety regulations. This knowledge will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you’ve successfully handled customer queries or complaints. Be prepared to discuss how you maintain professionalism and a friendly approach, even in challenging situations.
✨Demonstrate Team Spirit
As part of a small team, it’s crucial to highlight your ability to work collaboratively. Share instances where you’ve supported colleagues or taken on supervisory roles. Emphasising your reliability and flexibility will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security challenges. Practice responding to scenarios like dealing with an unauthorised person on site or managing a health & safety issue. This will help you demonstrate your problem-solving skills and calmness under pressure.
