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- Tasks: Ensure security and manage deliveries in a high-profile loading bay.
- Company: Prestigious corporate institution with a focus on security and customer service.
- Benefits: Full training, health insurance, pension scheme, and employee discounts.
- Why this job: Join a dynamic team and gain valuable experience in a fast-paced environment.
- Qualifications: Strong customer service skills and ability to stay calm under pressure.
- Other info: Flexible shifts with opportunities for personal growth and development.
The predicted salary is between 13 - 16 £ per hour.
In this prestigious, Corporate role, you will be ensuring the security and safety of a loading bay area and managing deliveries in a high-profile institution. An experienced loading bay operative, with exceptional customer-focus, you will carry out a range of duties including:
- To check each delivery arriving and then log them onto the delivery system.
- Using Software and Tablets to log all deliveries onto the system.
- Training on X-Ray machine and scanning deliveries made to the building.
- To deliver all items received to the relevant occupier floors ensuring all delivery time schedules are met and deliveries are made using best Manual Handling Practices.
- Following all H & S procedures and reporting on any issues found while making deliveries.
- Maintaining good relationships with all occupiers.
Key tasks:
- To log all items onto delivery system.
- To deliver all items received to the relevant occupiers floors.
- To ensure all deliveries are made within the agreed SLA.
Equipment & Responsibilities:
- Look after your delivery tablet and radio equipment ensuring you report any damages to your Line Manager.
- Check trolleys for any damage and report to Line Manager.
Shifts:
The shifts are normally 6 hours duration (07:00 to 13:00) Monday to Friday. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
To succeed in this role you will also need:
- Strong customer service skills and experience.
- Excellent communication, organisation and interpersonal skills.
- The ability to remain calm and professional under pressure.
- Good IT and administration skills.
- Five years' checkable history and references.
- To pass a criminal records check (CRC) to the required standards.
Full training and benefits:
- Full training, uniform and health and safety equipment are provided.
- Personal Pension Scheme.
- Health Insurance Scheme.
- Discount shopping platform.
- Employee Assistance Programme.
- Cycle to Work Scheme.
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Loading Bay Operative - Part Time in City of Westminster employer: ICTS (UK) Limited
Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Operative - Part Time in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to the loading bay role. This will help you feel more confident and ready to showcase your customer service skills.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Loading Bay Operative - Part Time in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Loading Bay Operative role. Share specific examples of your past experiences that relate to the responsibilities listed.
Showcase Your IT Skills: Since you'll be using software and tablets, it's important to mention your IT skills in your application. Let us know about any relevant experience you have with technology or delivery systems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ICTS (UK) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Loading Bay Operative. Familiarise yourself with the delivery logging system and the importance of health and safety procedures. This will show that you're not just interested in the job, but that you’re prepared to excel in it.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you’ve successfully handled customer interactions. Be ready to discuss how you maintained professionalism under pressure and built good relationships with clients or colleagues.
✨Demonstrate Your IT Savvy
As you'll be using software and tablets for logging deliveries, brush up on your IT skills. If you have experience with similar systems, mention it! If not, express your willingness to learn quickly and adapt to new technologies.
✨Be Flexible and Reliable
This position requires a reliable team player who can support colleagues. Prepare to discuss your availability and any previous experiences where you’ve demonstrated flexibility in your work schedule. Highlighting your commitment to teamwork will resonate well with the interviewers.
