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- Tasks: Manage deliveries and ensure safety in a busy loading bay environment.
- Company: Prestigious corporate institution with a focus on security and customer service.
- Benefits: Full training, health insurance, pension scheme, and employee discounts.
- Why this job: Join a dynamic team and develop essential skills in a high-profile setting.
- Qualifications: Strong customer service skills and ability to handle pressure.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
In this prestigious, corporate role, you will be ensuring the security and safety of a loading bay area and managing deliveries in a high-profile institution. An experienced loading bay operative, with exceptional customer focus, you will carry out a range of duties including:
- To check each delivery arriving and then log them onto the delivery system.
- Using software and tablets to log all deliveries onto the system.
- Training on X-Ray machine and scanning deliveries made to the building.
- To deliver all items received to the relevant occupier floors ensuring all delivery time schedules are met and deliveries are made using best manual handling practices.
- Following all health and safety procedures and reporting on any issues found while making deliveries.
- Maintaining good relationships with all occupiers.
Key tasks:
- To log all items onto the delivery system.
- To deliver all items received to the relevant occupier floors.
- To ensure all deliveries are made within the agreed SLA.
- Responsible for equipment: Look after your delivery tablet and radio equipment ensuring you report any damages to your Line Manager. Check trolleys for any damage and report to Line Manager.
The shifts are normally 8 hours duration Monday to Friday. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
To succeed in this role you will also need:
- Strong customer service skills and experience.
- Excellent communication, organisation and interpersonal skills.
- The ability to remain calm and professional under pressure.
- Good IT and administration skills.
- Five years' checkable history and references.
- To pass a criminal records check (CRC) to the required standards.
Benefits:
- Full training, uniform and health and safety equipment are provided.
- You will also have access to a personal pension scheme.
- Health insurance scheme.
- Discount shopping platform.
- Employee assistance programme.
- Cycle to work scheme.
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Loading Bay Operative in City of Westminster employer: ICTS (UK) Limited
Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Operative in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you handle pressure.
✨Tip Number 3
Be proactive! If you see a job that fits, apply through our website and follow up with a friendly email. It shows you're genuinely interested and can set you apart from other candidates.
✨Tip Number 4
Stay organised! Keep track of your applications and follow up on them. A little persistence can go a long way in landing that loading bay operative role!
We think you need these skills to ace Loading Bay Operative in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a loading bay operative. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Customer Service Skills: Since this role is all about customer focus, don’t forget to mention any relevant experience you have in customer service. We want to see how you’ve made a difference in previous roles!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ICTS (UK) Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Loading Bay Operative inside out. Familiarise yourself with the key responsibilities like logging deliveries and using software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you handled difficult situations or maintained professionalism under pressure. This will demonstrate your ability to keep occupiers happy.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to logistics, safety procedures, and teamwork. Practising your responses will help you feel more at ease during the actual interview.
✨Dress for Success
Even though this is a corporate role, it's important to dress appropriately for the interview. Aim for smart-casual attire that reflects professionalism. This shows that you take the opportunity seriously and respect the company's culture.
