Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure safety by managing access control and responding to emergencies.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Why this job: Be part of a team that values safety and customer service in dynamic environments.
- Qualifications: Strong communication skills and an SIA license are essential.
- Other info: Great opportunity for career growth in a supportive and diverse workplace.
The predicted salary is between 36000 - 60000 £ per year.
The main responsibilities are to be familiar with emergency procedures for actions to be taken in the event of fire, bomb threat, flood and plant failure etc. To carry out access control according to the Assignment Instruction and operate in compliance with all Company and client requirements.
Principal Accountabilities:
- Managing access control for buildings and car parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports using computer- and paper-based systems
- Present a suitable image to uphold the Clients prestige by always dealing professionally with people.
- Respond to requests for assistance.
- Will be standing behind the barriers visually verifying the authorised identity of staff(s) as they enter the premises.
- Whilst on post will remain vigilant and present a welcoming atmosphere to staff and visitors entering the building.
- To be thoroughly conversant with telephone, alarm, IT systems, firefighting, CCTV and any other systems or equipment used in the course of duty.
- Have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions.
- To detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime.
- To detect and prevent situations that may lead to an accident or personal injury and to ensure that any such situation is promptly reported.
Qualifications and Experience:
Essential:
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Good IT and administration skills
- Seven years' checkable history and references
- An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
- To pass a criminal records check (CRC) to the required standards
- Effective decision making
- Good working knowledge of security and fire systems
- Previous experience of conducting audits and preparing client reports
- Excellent knowledge of GDPR and the use of personal data
Desired:
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Benefits:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Security Officer in City of London employer: ICTS (UK) Limited
Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or customer interactions. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show off your skills! If you have experience with security systems or first aid, make sure to highlight these during interviews. We want to see how you can bring value to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Security Officer in City of London
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you understand what a Security Officer does. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Skills: Highlight your customer service skills and any relevant experience you have. Use specific examples to demonstrate how you've handled situations under pressure or dealt with emergencies. We want to see how you can bring value to our team!
Be Professional Yet Friendly: When writing your application, keep a professional tone but don’t forget to let your personality shine through. We’re looking for someone who can maintain a welcoming atmosphere while being vigilant and professional.
Apply Through Our Website: Once you’ve polished your application, make sure to submit it through our website. It’s the best way to ensure it gets into the right hands. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ICTS (UK) Limited
✨Know Your Emergency Procedures
Familiarise yourself with the emergency procedures relevant to the role. Be prepared to discuss how you would respond to situations like fire or bomb threats, as this shows your understanding of the responsibilities and your ability to remain calm under pressure.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this position, think of examples from your past experiences where you successfully handled customer queries or complaints. This will demonstrate your interpersonal skills and ability to maintain a professional image.
✨Be IT Savvy
Brush up on your knowledge of security and fire systems, as well as any relevant IT systems mentioned in the job description. Being able to discuss your familiarity with these tools will show that you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking through how you would handle various situations, such as dealing with unauthorised personnel or responding to health and safety issues. This will help you demonstrate effective decision-making skills.
