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- Tasks: Manage access control, patrol premises, and respond to customer queries with a friendly approach.
- Company: Join ICTS, a leader in integrated security and customer services since 1987.
- Benefits: Enjoy health insurance, a personal pension scheme, and discounts on shopping.
- Why this job: Make a difference by ensuring safety and security in a dynamic environment.
- Qualifications: Strong customer service skills and an SIA license are essential.
- Other info: Great career growth opportunities in a diverse and respectful workplace.
The predicted salary is between 30000 - 42000 £ per year.
Overview: The main responsibilities are to be familiar with emergency procedures for actions to be taken in the event of fire, bomb threat, flood and plant failure etc. To carry out access control according to the Assignment Instruction and operate in compliance with all Company and client requirements.
Principal Accountabilities:
- Managing access control for buildings and car parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports using computer- and paper-based systems
- Present a suitable image to uphold the Clients prestige by always dealing professionally with people.
- Respond to requests for assistance.
- Will be standing behind the barriers visually verifying the authorised identity of staff(s) as they enter the premises.
- Whilst on post will remain vigilant and present a welcoming atmosphere to staff and visitors entering the building.
- To be thoroughly conversant with telephone, alarm, IT systems, firefighting, CCTV and any other systems or equipment used in the course of duty.
- Have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions.
- To detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime.
- To detect and prevent situations that may lead to an accident or personal injury and to ensure that any such situation is promptly reported.
Qualifications and Experience:
Essential:
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Good IT and administration skills
- Seven years' checkable history and references
- An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
- To pass a criminal records check (CRC) to the required standards
- Effective decision making
- Good working knowledge of security and fire systems
- Previous experience of conducting audits and preparing client reports
- Excellent knowledge of GDPR and the use of personal data
Desired:
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Benefits:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Corporate Security Officer in Belfast employer: ICTS (UK) Limited
Contact Detail:
ICTS (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills match the job description, especially those customer service and security skills they’re after.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Corporate Security Officer in Belfast
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you understand what a Corporate Security Officer does. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help us tailor your application to show how you fit the bill.
Show Off Your Skills: Highlight your customer service skills and any relevant experience you have. We want to see how you can handle pressure and maintain professionalism. Use specific examples from your past roles to demonstrate your abilities.
Be Professional Yet Friendly: When writing your application, strike a balance between professionalism and approachability. Remember, as a Corporate Security Officer, you'll be the first point of contact for many people, so let your personality shine through while keeping it formal.
Apply Through Our Website: Once you're happy with your application, make sure to submit it through our website. This ensures that your application goes directly to us, and we can review it promptly. We can't wait to see what you've got!
How to prepare for a job interview at ICTS (UK) Limited
✨Know Your Emergency Procedures
Familiarise yourself with the emergency procedures related to fire, bomb threats, and other potential crises. Being able to discuss these confidently will show that you take safety seriously and understand the importance of your role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've demonstrated strong customer service skills. Highlight how you handled difficult situations or queries professionally, as this is crucial for a Corporate Security Officer.
✨Be Ready to Discuss Technology
Brush up on your knowledge of security systems, alarms, and IT equipment relevant to the role. Be prepared to explain how you've used similar technology in previous positions, as this will demonstrate your technical competence.
✨Dress the Part
Make sure to present yourself in a professional manner during the interview. A smart appearance not only reflects well on you but also aligns with the prestige of the clients you'll be representing.
