Front of House Officer

Front of House Officer

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Front of House Officer, managing security and ensuring safety.
  • Company: ICTS is a leading security provider working with high-profile clients in Edinburgh.
  • Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
  • Why this job: Be part of a dedicated team, maintain high standards, and make a real impact on safety.
  • Qualifications: Must have 3-5 years of corporate security experience and a clean background check.
  • Other info: This role includes diverse duties from CCTV monitoring to front desk responsibilities.

The predicted salary is between 28800 - 43200 £ per year.

ICTS are in the process of recruiting full time experienced security officers to operate on our contract with a high profile financial institution in the City of Edinburgh. The position requires dedicated security professionals who are able to maintain high standards of performance, discipline and appearance. Successful candidates will have a proactive approach to security and a will be able to fit into a team that performs to high standards. Key Roles and Responsibilities Managing incidents as they arise Monitoring of CCTV and alarm systems Access control management Front of house duties Reception duties Car Park duties Conduct site patrols Loading bay duties Act as backup to the Security Command Centre. Act as backup to the Pass Administrator Officer. Maintenance of Client and ICTS quality control standards and company procedures Ensure the safety of staff, visitors and property Act within the authorities set out by ICTS management and the company\’s working procedures Promote ICTS (UK) Ltd and the client in a positive manner Undertaking other reasonable security functions as required by the security management team and client Application Criteria Essential 5 year checkable background 3-5 years of experience in the corporate security industry Ability to pass a criminal record check…

Front of House Officer employer: ICTS Ltd

ICTS is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh, where dedicated security professionals can thrive. With a strong emphasis on employee growth and development, we provide comprehensive training and support to ensure our team excels in their roles. Our commitment to maintaining high standards of performance and discipline fosters a collaborative culture, making ICTS a rewarding place to build a meaningful career in security.
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Contact Detail:

ICTS Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Officer

Tip Number 1

Familiarize yourself with the specific security protocols and standards that are common in the corporate environment, especially in financial institutions. This knowledge will help you demonstrate your understanding of the role during the interview.

Tip Number 2

Highlight any experience you have with CCTV monitoring and access control systems. Being able to discuss your hands-on experience with these technologies can set you apart from other candidates.

Tip Number 3

Showcase your ability to work as part of a team by providing examples of past experiences where you collaborated effectively with others. Teamwork is crucial in maintaining high security standards.

Tip Number 4

Prepare to discuss how you handle incidents and emergencies. Having a clear strategy for managing unexpected situations will demonstrate your proactive approach to security.

We think you need these skills to ace Front of House Officer

Proactive Security Approach
CCTV Monitoring
Access Control Management
Incident Management
Team Collaboration
Attention to Detail
Customer Service Skills
Discipline and Professionalism
Site Patrol Experience
Communication Skills
Quality Control Standards
Problem-Solving Skills
Knowledge of Security Procedures
Ability to Handle Emergencies
Adaptability

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Front of House Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in the corporate security industry. Mention specific roles where you managed incidents, monitored CCTV, or performed front of house duties to demonstrate your suitability for the position.

Showcase Your Skills: Make sure to showcase your proactive approach to security and your ability to work within a team. Provide examples of how you've maintained high standards of performance and discipline in previous roles.

Proofread Your Application: Before submitting your application, carefully proofread your documents. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at ICTS Ltd

Show Your Experience

Make sure to highlight your 3-5 years of experience in the corporate security industry. Be ready to discuss specific situations where you successfully managed incidents or maintained high standards of performance.

Demonstrate Proactivity

Since the role requires a proactive approach to security, prepare examples that showcase your ability to anticipate and address potential security issues before they escalate.

Understand the Company Culture

Research ICTS and their contract with the financial institution. Understanding their values and how they operate will help you align your answers with what they are looking for in a candidate.

Prepare for Scenario Questions

Expect scenario-based questions related to incident management and front of house duties. Practice your responses to demonstrate your problem-solving skills and ability to work under pressure.

Front of House Officer
ICTS Ltd
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