At a Glance
- Tasks: Monitor alarms and coordinate security responses for a leading Data Centre.
- Company: Join ICTS, a top security provider in the UK.
- Benefits: Competitive wages, flexible shifts, and opportunities for training.
- Other info: Dynamic role with a supportive team and career growth potential.
- Why this job: Be at the forefront of security technology and make a real difference.
- Qualifications: SIA PSS licence and experience in alarm monitoring required.
The predicted salary is between 30000 - 40000 £ per year.
ICTS are looking for a reliable and technology-savvy Control Room Operative to effectively monitor alarms and coordinate security responses for the sites of our Data Centre client in the Hemel Hempstead area. The role requires a 4 on / 4 off shift pattern covering 12‑hour shifts, both days and nights. ICTS is a leading security provider for Data Centres in the UK, offering competitive wages compared to local industry.
Responsibilities
- Meet performance targets for alarm response.
- Coordinate manned guarding teams to respond to incidents.
- Proactively identify risk and escalate any concerns.
- Audit and identify faulty equipment to minimise risks.
- Liaise with emergency services for fire, intruder, and duress alarms.
Qualifications
- Valid SIA Public Space Surveillance (PSS) (CCTV) licence.
- Experience in alarm monitoring in a multi‑functional control room.
- Excellent written and verbal communication skills.
- Ability to remain calm and professional under pressure.
- Ability to deliver high‑quality incident reports.
- Competent IT skills, using MS Word, Excel, Outlook and web applications.
- Five years of checkable work history and references.
- Pass a criminal records check (CRC) to required standards.
- Willingness to undertake development training to further skillset.
Control Room Operative employer: ICTS Ltd
ICTS is an exceptional employer, offering a dynamic work environment for Control Room Operatives in the Hemel Hempstead area. With competitive wages and a strong focus on employee development, we foster a culture of growth and support, ensuring our team members are equipped with the skills needed to excel in their roles. Join us to be part of a leading security provider where your contributions directly impact the safety and efficiency of critical Data Centre operations.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operative
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Control Room Operative. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like ICTS Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Control Room Operative candidates.
✨Directly Apply to ICTS Ltd
Don’t forget to apply for the Control Room Operative role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining ICTS Ltd.
We think you need these skills to ace Control Room Operative
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at ICTS Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at ICTS Ltd.
How to prepare for a job interview at ICTS Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at ICTS Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at ICTS Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at ICTS Ltd.
