At a Glance
- Tasks: Ensure safety and security while delivering exceptional customer service at a prestigious site.
- Company: Join ICTS, a leader in integrated security and customer services since 1987.
- Benefits: Full training, health insurance, pension scheme, and discounts on shopping.
- Other info: Flexible relief role with opportunities for personal growth and development.
- Why this job: Make a real difference in security while working in a supportive team environment.
- Qualifications: SIA licence, strong communication skills, and a customer-focused attitude.
The predicted salary is between 24000 - 36000 £ per year.
Join a trusted leader in corporate security. In this high-profile role, you will ensure the safety and security of premises and people at a prestigious client site. Working as part of a small, dedicated team, you'll deliver exceptional customer service while maintaining a secure environment.
Your Responsibilities
- Manage access control for buildings and car parks for employees, visitors, and contractors
- Patrol buildings, car parks, and grounds to deter and detect issues
- Respond promptly to customer requests and queries
- Check and challenge ID passes in a professional and friendly manner
- Activate/deactivate alarms and lock/unlock buildings, rooms, gates, and barriers
- Identify and report Health & Safety concerns and administer first aid if required
- Maintain accurate records, including incident reports, using computer and paper-based systems
Shift Details: This is a relief role covering holiday and sickness; flexibility and reliability are essential to support your team.
Essential Requirements
- SIA Door Supervision (DS) or Security Guarding (SG) licence
- Proven background in security, ideally corporate security
- Excellent interpersonal and communication skills
- Ability to remain calm and make sound decisions under pressure
- Strong customer service skills
- Competent IT skills (Microsoft Word, Excel, Outlook, PowerPoint)
- Ability to work independently and as part of a team
- High standard of personal presentation
- Understanding of equality, diversity, and inclusion
Desirable (Not Essential)
- First Aid at Work qualification
- SIA CCTV (PSS) licence
- Previous experience in a similar role
What We Offer
- Full training, uniform, and health & safety equipment
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
About ICTS
Established in 1987, ICTS specialises in integrated security and customer services for demanding environments. We work with major public attractions, leisure, financial, retail, public sector, transport, and government bodies. We value fairness, respect, and inclusivity—and expect our employees to do the same.
Relief Security Officer in Brighton employer: ICTS Ltd
ICTS is an excellent employer that prioritises the well-being and professional growth of its employees. With a strong focus on training and development, you will have the opportunity to enhance your skills in a supportive work culture that values fairness, respect, and inclusivity. Located at a prestigious client site, this role offers unique advantages such as a personal pension scheme, health insurance, and access to a discount shopping platform, making it a rewarding place to build your career in corporate security.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle access control or respond to a customer query. This will help you feel confident and ready to impress!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for clients in previous roles. This is key in a corporate security position where customer focus is essential.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Relief Security Officer in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in security and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your SIA licence and any previous roles that relate to corporate security.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Relief Security Officer role. Share specific examples of how you've handled security challenges or provided excellent customer service in the past.
Be Professional and Personable:When writing your application, keep it professional but let your personality shine through. We value strong interpersonal skills, so show us you can communicate effectively while being friendly and approachable.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at ICTS Ltd
✨Know Your Security Basics
Make sure you brush up on your security knowledge, especially around access control and emergency procedures. Being able to discuss how you would handle specific scenarios will show that you're prepared and understand the role.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to highlight your interpersonal skills.
✨Demonstrate Calmness Under Pressure
Prepare to discuss situations where you've had to remain calm and make quick decisions. This is crucial in security roles, so having a few solid examples will help you stand out as a candidate who can handle stressful situations.
✨Dress the Part
First impressions matter! Make sure you present yourself well by dressing appropriately for the interview. A smart appearance not only reflects professionalism but also shows respect for the role and the company.
