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- Tasks: Ensure safety by managing access control and responding to emergencies.
- Company: Join a leading security firm dedicated to protecting people and property.
- Benefits: Enjoy full training, uniform, health and safety equipment, and a supportive work environment.
- Why this job: Be part of a team that values professionalism and customer service while making a real impact.
- Qualifications: Strong communication skills, SIA license, and a calm demeanour under pressure are essential.
- Other info: Full training provided; must pass a criminal records check.
The predicted salary is between 24000 - 36000 £ per year.
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The main responsibilities are to be familiar with emergency procedures for actions to be taken in the event of fire, bomb threat, flood and plant failure etc. To carry out access control according to the Assignment Instruction and operate in compliance with all Company and client requirements.
Principal Accountabilities
- Managing access control for buildings and car parks – for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports using computer- and paper-based systems
- Present a suitable image to uphold the Clients prestige by always dealing professionally with people.
- Respond to requests for assistance.
- Will be standing behind the barriers visually verifying the authorised identity of staff(s) as they enter the premises.
- Whilst on post will remain vigilant and present a welcoming atmosphere to staff and visitors entering the building.
- To be thoroughly conversant with telephone, alarm, IT systems, firefighting, CCTV and any other systems or equipment used in the course of duty.
- Have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions.
- To detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime.
- To detect and prevent situations that may lead to an accident or personal injury and to ensure that any such situation is promptly reported.
Qualifications and Experience
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Good IT and administration skills
- Seven years’ checkable history and references
- An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
- To pass a criminal records check (CRC) to the required standards
- Good working knowledge of security and fire systems
- Previous experience of conducting audits and preparing client reports
- Excellent knowledge of GDPR and the use of personal data
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Full training, uniform and health and safety equipment are provided, and you will also have access to:
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Created on 29/06/2025 by TN United Kingdom
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Security Officer employer: ICTS Europe
Contact Detail:
ICTS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures mentioned in the job description. This will not only help you understand the role better but also demonstrate your commitment and preparedness during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since strong customer service is essential for this role, sharing relevant experiences can set you apart from other candidates.
✨Tip Number 3
Connect with current or former employees of StudySmarter on professional networking sites. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your knowledge of security systems and first aid qualifications in detail. Being able to articulate your expertise in these areas will show that you are well-equipped for the responsibilities of a Security Officer.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Security Officer as outlined in the job description. Highlight your understanding of emergency procedures, access control, and customer service skills in your application.
Tailor Your CV: Ensure your CV reflects relevant experience and skills that match the job requirements. Emphasise your strong customer service background, communication skills, and any previous security roles or training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your qualifications align with the company's needs. Mention specific experiences that demonstrate your ability to handle emergencies and maintain safety.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ICTS Europe
✨Know Your Emergency Procedures
Familiarise yourself with the emergency procedures related to fire, bomb threats, and other potential crises. Being able to discuss these confidently will show your preparedness and understanding of the role.
✨Demonstrate Strong Customer Service Skills
Prepare examples of how you've successfully handled customer queries or requests in the past. Highlighting your ability to remain calm and professional under pressure will be crucial for this position.
✨Showcase Your IT Proficiency
Be ready to discuss your experience with security systems, alarm management, and record-keeping. Mention any relevant software or tools you’ve used, as good IT skills are essential for this role.
✨Dress Professionally and Presentably
Since the role involves upholding the client's prestige, ensure you dress appropriately for the interview. A professional appearance will reflect your understanding of the importance of image in security roles.
