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- Tasks: Ensure safety in the loading bay and manage deliveries efficiently.
- Company: Prestigious corporate institution with a focus on security and customer service.
- Benefits: Health insurance, pension scheme, discounts, and employee support programmes.
- Why this job: Join a dynamic team and develop your skills in a high-profile environment.
- Qualifications: Strong customer service skills and good IT proficiency required.
- Other info: Flexible shifts with full training and career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
In this prestigious, corporate role, you will be ensuring the security and safety of a loading bay area and managing deliveries in a high-profile institution. An experienced loading bay operative, with exceptional customer focus, you will carry out a range of duties including:
- To check each delivery arriving and then log them onto the delivery system.
- Using software and tablets to log all deliveries onto the system.
- Training on X-Ray machine and scanning deliveries made to the building.
- To deliver all items received to the relevant occupier floors ensuring all delivery time schedules are met and deliveries are made using best manual handling practices.
- Following all health and safety procedures and reporting on any issues found while making deliveries.
- Maintaining good relationships with all occupiers.
Key tasks:
- To log all items onto the delivery system.
- To deliver all items received to the relevant occupiers' floors.
- To ensure all deliveries are made within the agreed SLA.
Responsible for equipment:
- Look after your delivery tablet and radio equipment ensuring you report any damages to your Line Manager.
- Check trolleys for any damage and report to Line Manager.
The shifts are normally 8 hours duration Monday to Friday. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
To succeed in this role you will also need:
- Strong customer service skills and experience.
- Excellent communication, organisation and interpersonal skills.
- The ability to remain calm and professional under pressure.
- Good IT and administration skills.
- Five years’ checkable history and references.
- To pass a criminal records check (CRC) to the required standards.
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme.
- Health Insurance Scheme.
- Discount shopping platform.
- Employee Assistance Programme.
- Cycle to Work Scheme.
Loading Bay Operative in London employer: ICTS Europe
Contact Detail:
ICTS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Operative in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and delivery management. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Loading Bay Operative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a loading bay operative. Focus on your customer service skills and any relevant IT or administration experience. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to stay calm under pressure and your commitment to following health and safety procedures. We love a good story!
Show Off Your Communication Skills: In your application, don’t forget to showcase your excellent communication and interpersonal skills. Whether it's through examples in your CV or anecdotes in your cover letter, we want to know how you maintain good relationships with occupiers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at ICTS Europe
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Loading Bay Operative. Familiarise yourself with delivery systems, manual handling practices, and health and safety procedures. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you've excelled in this area. Be prepared to discuss how you’ve handled difficult situations or maintained professionalism under pressure. This will demonstrate your ability to maintain good relationships with occupiers.
✨Be Tech-Savvy
As you'll be using software and tablets to log deliveries, brush up on your IT skills before the interview. If you have experience with similar technology, mention it! Showing that you're comfortable with tech will give you an edge, especially in a high-profile institution.
✨Flexibility is Key
Highlight your reliability and flexibility during the interview. Share examples of times when you've adapted to changing schedules or supported your team. This will reassure them that you can work well within a small team and are committed to meeting delivery time schedules.
