At a Glance
- Tasks: Ensure safety by managing access control and responding to emergencies.
- Company: Join a leading corporate security team in London.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Be the frontline hero ensuring safety and security for everyone.
- Qualifications: Strong customer service skills and an SIA license required.
The predicted salary is between 30000 - 42000 £ per year.
ICTS ROLE PROFILE
Department: Corporate Security
Reports to: Duty Shift Manager
Shifts/Pattern: 4 on 4 off (Day and Night Shift)
Hours: 12-hour shifts
Location: London
Job Overview: The main responsibilities are to be familiar with emergency procedures for actions to be taken in the event of fire, bomb threat, flood and plant failure etc. To carry out access control according to the Assignment Instruction and operate in compliance with all Company and client requirements.
Principal Accountabilities:
- Managing access control for buildings and car parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
- Identifying and reporting Health Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports using computer- and paper-based systems
- Present a suitable image to uphold the Clients prestige by always dealing professionally with people.
- Respond to requests for assistance.
- Will be standing behind the barriers visually verifying the authorised identity of staff(s) as they enter the premises.
- Whilst on post will remain vigilant and present a welcoming atmosphere to staff and visitors entering the building.
- To be thoroughly conversant with telephone, alarm, IT systems, firefighting, CCTV and any other systems or equipment used in the course of duty.
- Have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions.
- To detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime.
- To detect and prevent situations that may lead to an accident or personal injury and to ensure that any such situation is promptly reported.
Qualifications and Experience:
Essential:
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Good IT and administration skills
- Seven years' checkable history and references
- An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
- To pass a criminal records check (CRC) to the required standards
- Effective decision making
- Good working knowledge of security and fire systems
- Previous experience of conducting audits and preparing client reports
- Excellent knowledge of GDPR and the use of personal data
Desired:
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Security Officer in England employer: ICTS Europe
As a Security Officer with us in London, you will be part of a dynamic team that prioritises safety and professionalism while fostering a welcoming environment for all. We offer comprehensive training, a supportive work culture, and numerous benefits including health insurance, a personal pension scheme, and access to a discount shopping platform, ensuring your well-being and growth are at the forefront of our mission. Join us to not only secure premises but also to build a rewarding career in a company that values its employees and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common security officer questions your way. This will help you feel more confident and articulate when it’s your turn to shine in front of potential employers.
✨Tip Number 3
Show off your skills! If you have experience with security systems, first aid, or customer service, make sure to highlight these during interviews. Use specific examples to demonstrate how you've handled situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Security Officer in England
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what a Security Officer does. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Skills:Highlight your customer service skills and any relevant experience you have. Use specific examples to demonstrate how you've handled situations under pressure or dealt with emergencies. We want to see how you can bring value to our team!
Be Professional Yet Friendly:When writing your application, keep a professional tone but don’t forget to let your personality shine through. We’re looking for someone who can maintain a welcoming atmosphere while being vigilant and professional.
Apply Through Our Website:Once you’ve polished your application, make sure to submit it through our website. It’s the best way to ensure it gets into the right hands. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ICTS Europe
✨Know Your Emergency Procedures
Familiarise yourself with the emergency procedures relevant to the role. Be prepared to discuss how you would respond to situations like fire or flood during the interview. This shows that you take safety seriously and understand the importance of being proactive.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential, think of examples from your past experiences where you successfully handled customer queries or complaints. Highlighting these instances will demonstrate your ability to remain calm and professional under pressure.
✨Be IT Savvy
Brush up on your knowledge of security and fire systems, as well as any relevant IT systems mentioned in the job description. Being able to discuss your familiarity with these tools will show that you're ready to hit the ground running.
✨Dress the Part
Presenting a suitable image is crucial for this role. Dress professionally for the interview to reflect the prestige of the client. This not only makes a good impression but also shows that you understand the importance of professionalism in security.
