Corporate Security Console Operator

Corporate Security Console Operator, Brighton

Client:

ICTS Europe

Location:

Brighton, United Kingdom

Job Category:

Other

Online job hunting tools

–

EU work permit required:

Yes

Job Reference:

be38e2f60d80

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

In this prestigious, Corporate Security Console Operator role, you will be ensuring the security and safety of premises and people in the offices of a high-profile financial institution.

An experienced Console Operator , with exceptional customer-focus, you will carry out a range of duties including:

•Receiving, evaluating, and logging calls from employees, contractors, law enforcement and members of the public.

•Monitoring and keeping building data and emergency contacts up to date.

•Supporting emergency building evacuations and other procedures throughout the EMEA area.

•Appropriately monitoring and responding to breaking news and other evolving world events. Escalating to the management team, coordinating, and supporting the response. •Operate and monitor building access, alarms, CCTV, and environmental tracking system to identify and react to incidents as necessary. Reporting any faults or breakdown of equipment as required.

In this prestigious, Corporate Security Console Operator role, you will be ensuring the security and safety of premises and people in the offices of a high-profile financial institution. An experienced Console Operator , with exceptional customer-focus, you will carry out a range of duties including: •Receiving, evaluating, and logging calls from employees, contractors, law enforcement and members of the public. •Monitoring and keeping building data and emergency contacts up to date. •Supporting emergency building evacuations and other procedures throughout the EMEA area. •Appropriately monitoring and responding to breaking news and other evolving world events. Escalating to the management team, coordinating, and supporting the response. •Operate and monitor building access, alarms, CCTV, and environmental tracking system to identify and react to incidents as necessary. Reporting any faults or breakdown of equipment as required. Online job hunting tools •Produce data tracking reports, i.e., card access swipe records, restricted access level reports, etc. as needed. Review CCTV as needed for investigative purposes. •Creating, monitoring, and completing SWORD and other reports as required by company policy. •Carry out any additional functions as required and as and when they arise. •Maintaining records including incident reports using computer and paper-based systems. Hours of work are 12 hours/day, on a 4 on/4 off pattern, covering days and nights. However, as part of a small team you will need to be flexible to support your colleagues. Overtime will be available as per manning requirements. This position requires a dedicated security professional who is able to maintain high standards of performance, discipline and presentation, and to succeed you will also need: •SIA Door Supervision (DS) and Public Space Surveillance (PSS/CCTV) licenses – essential •A pro-active approach to security •Experience working in Corporate Security •Ability to work in a team that performs to high standards. •Strong customer service skills and experience •Excellent communication, organisation and interpersonal skills •The ability to remain calm and professional under pressure •Experience in a customer-facing role, ideally in security •Good IT and administration skills •Five years’ checkable history and references •To pass a criminal records check (CRC) to the required standards. Full training, uniform and health and safety equipment are provided, and you will also have access to: • Personal Pension Scheme • Health Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 02/06/2025 by TN United Kingdom

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