At a Glance
- Tasks: Screen baggage and ensure top-notch security at Aberdeen Airport.
- Company: Join ICTS, a leader in aviation security with over 30 years of experience.
- Benefits: Enjoy competitive pay, full uniform, medical cash plan, and ongoing training.
- Other info: Flexible shifts available; great opportunity for career growth in aviation.
- Why this job: Be part of a dynamic team ensuring safety while gaining valuable skills.
- Qualifications: Good communication skills, reliability, and previous aviation experience preferred.
The predicted salary is between 14.16 - 14.16 £ per hour.
POSITION: HBS Screener and Support Agent
REPORTING TO: Security Supervisor
HOURS OF WORK: Hours to suit the needs of the business
RATE: £14.16 per hour
Job Types: Full-Time, Permanent
OVERVIEW
As its primary field of operation, ICTS has remained the premier supplier of aviation security services for over thirty years. In more recent years, ICTS has expanded its portfolio to incorporate a wide range of customer related services including above wing ground handling, airline representation and assistance for passengers with reduced mobility. Dedicated to continually improving and refining its products, ICTS invests considerably in the development of new tools and procedures. As such, ICTS has provided clients with ground-breaking utilities that, due to their success, have later been adopted by the entire trans-Atlantic aviation industry. ICTS is regularly invited to participate in the trialling and development of new aviation security systems and has worked closely with the UK, mainland European and US governments on many occasions.
KEY TASK AREAS / RESPONSIBILITIES
We are currently recruiting Security Agents to work within our Aberdeen Airport HBS Operation. The role may include x-ray screening of hold & cabin baggage, as well as upkeep of the baggage system and maintaining line capability. Providing security screening through physical searching and the use of technological aides. This role will also include the requirement to lift baggage.
Principal accountabilities:
- Performance and Professional Standards
Achieve and maintain full compliance with Regulator, Airport, and ICTS requirements. Maintain the required professional standards of operation, in accordance with Company requirements. To act within the authorities set out by Management and the company’s working procedures. To carry out any other duties as directed by supervisor.
Customer Service
Accountable for delivering the highest possible standard of customer service, whilst meeting all regulatory requirements. This list is not exhaustive and the business demands may require other additional duties which will be requested through your line manager.
PERSON SPECIFICATION
- Excellent Written/Spoken English and good communication skills
- Reliability and flexibility
- The ability to work under pressure and utilising your own initiative
- Energetic and target driven
- Exemplary customer service skills
- Previous experience in aviation environment
- Driving licence
- First aid at work qualification
BENEFITS
- Holiday entitlement
- Full uniform provided (including shoes)
- Medical cash plan
- Ongoing training and development
- Accredited certificate issued on completion of induction course (Aviation ground security course)
- Company benefit portal providing discounts at top high street outlets
- Refer a friend bonus
- Company pension
SCHEDULE
Early shift, Mid shift, Back shifts and night shifts Bank holidays covering 24hrs operations. Applicants must have lived within the UK for 5 years before applying.
ICTS IS AN EQUAL OPPORTUNITIES EMPLOYER
Aberdeen - Hbs Screening Agent employer: ICTS Europe
ICTS is an exceptional employer, offering a dynamic work environment for Security Officers in the heart of Edinburgh. With a strong focus on employee well-being, we provide comprehensive training, health insurance, and a supportive team culture that values professionalism and customer service. Our commitment to employee growth and flexible shift patterns ensures that you can thrive both personally and professionally while contributing to the safety of a prestigious financial institution.
StudySmarter Expert Advice🤫
We think this is how you could land Aberdeen - Hbs Screening Agent
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Aberdeen - Hbs Screening Agent. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like ICTS Europe. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Aberdeen - Hbs Screening Agent candidates.
✨Directly Apply to ICTS Europe
Don’t forget to apply for the Aberdeen - Hbs Screening Agent role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining ICTS Europe.
We think you need these skills to ace Aberdeen - Hbs Screening Agent
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at ICTS Europe. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at ICTS Europe.
How to prepare for a job interview at ICTS Europe
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at ICTS Europe.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at ICTS Europe.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at ICTS Europe.
