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- Tasks: Visit clients to troubleshoot and repair laptops and other devices.
- Company: Join ICT Services, Ireland's top provider of IT solutions with over 25 years of experience.
- Benefits: Enjoy a full paid car, phone, laptop, and opportunities for professional development.
- Other info: Server and networking experience, plus CompTIA certification, are advantageous.
- Why this job: Be part of a supportive team solving real-world tech challenges for global clients.
- Qualifications: Experience in hardware repair, troubleshooting, and a valid EU driving licence required.
The predicted salary is between 30000 - 42000 £ per year.
ICT Services is looking for a Field Services Engineer in Belfast for a full-time permanent role. Do you enjoy working with your hands and brain to solve complex challenges? ICT Services is Ireland’s leading company in field services, roll-outs, and support solutions. With a team of over 150 professionals, we provide comprehensive IT solutions covering all of Ireland, from the north to the south. For over 25 years, we’ve been a trusted IT services provider to global clients such as Dell, Cisco, Lenovo, and others.
If you have:
- Experience in repairing and swapping laptop components (RAM, SSD, Battery, motherboard)
- Experience in troubleshooting (PCs, laptops, and other electronic devices)
- EU valid driving licence
- Spoken English
- Server and networking experience (will be a plus)
- CompTIA certification (will be a plus)
You will get:
- Work and professional development in desired area (extra experience and chance to promote in the company)
- Independence
- Friendly customers
- Collaborative and supportive team
- Company provides full paid car, phone, laptop
You will do:
- Visit client locations in the Belfast area.
- Identify and fix glitches in computers, laptops, and other gadgets.
- Repair hardware, swap out parts (RAM, SSD, batteries, motherboards), and do regular upkeep.
Contact Detail:
Ict Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with the specific hardware and software used by ICT Services. Knowing the brands and models they work with, like Dell and Lenovo, can give you an edge during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills. Be prepared to discuss specific examples of how you've resolved technical issues in the past, as this will demonstrate your hands-on experience.
✨Tip Number 3
Network with current or former employees of ICT Services. They can provide insights into the company culture and what they value in a Field Services Engineer, which can help you tailor your approach.
✨Tip Number 4
Make sure to highlight any relevant certifications, like CompTIA, during your discussions. Even if you don't have them yet, expressing your willingness to pursue further qualifications can show your commitment to professional development.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in repairing and troubleshooting laptops and PCs. Include specific examples of your work with components like RAM, SSDs, and motherboards to demonstrate your hands-on skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Services Engineer role. Mention your experience with electronic devices and any relevant certifications, such as CompTIA, to show you’re a great fit for the position.
Highlight Soft Skills: Don’t forget to mention your soft skills in your application. The ability to work independently and collaboratively is crucial in this role, so provide examples of how you've successfully worked in teams or managed tasks on your own.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ict Services
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with repairing and troubleshooting laptops and PCs. Bring examples of past challenges you've solved, particularly those involving RAM, SSDs, and motherboards.
✨Demonstrate Problem-Solving Abilities
During the interview, expect scenario-based questions that assess your troubleshooting skills. Think through your approach to diagnosing and fixing issues, and be ready to explain your thought process clearly.
✨Highlight Relevant Certifications
If you have any certifications like CompTIA, make sure to mention them. They can set you apart from other candidates and show your commitment to professional development in IT.
✨Emphasise Team Collaboration
Since the role involves working within a supportive team, share examples of how you've successfully collaborated with others in previous roles. This will demonstrate your ability to fit into their company culture.