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- Tasks: Lead and develop a high-performing linguistics team in a dynamic environment.
- Company: Join a forward-thinking translation agency with a strong team culture.
- Benefits: Enjoy 33 days annual leave, hybrid working, and competitive pension schemes.
- Other info: Embrace flexibility with a hybrid model and regular team socials.
- Why this job: Make a real impact by mentoring and motivating talented linguists.
- Qualifications: Experience in languages and proven leadership skills required.
The predicted salary is between 28000 - 32000 ÂŁ per year.
We have a fantastic opportunity for a leader within the Linguistics sub‑department of our Translation team. The Team Manager role supports and develops translators, editors, quality assurers and linguistic administrators and is crucial to the ongoing performance and development of a high‑performing team. The role will leverage people management skills to motivate, coach and mentor linguistics team members, fostering a culture of excellence, integrity and continuous improvement. You'll collaborate closely with other team managers and department managers to achieve this. We embrace a hybrid working model in our Leeds office, balancing flexibility with collaboration. To maintain a strong team rapport, you'll be in the office a minimum of three times a week, engaging with your team members in person and demonstrating the benefits of a strong office culture.
The role:
- Contract: Permanent, full‑time (37.5 hours/week)
- Salary: ÂŁ28,000 - ÂŁ32,000 (depending on experience)
Team Performance, Motivation and Success
- Assess quality and output levels to evaluate current performance.
- Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
Individual/ Team Training and Development
- Manage the learning, development, and progression of your direct reports by guiding them through onboarding, probation, and ongoing development to ensure they meet key milestones and achieve their career goals.
- Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
Resource Planning and Workload Distribution
- Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
- Ensure compliance with company policies, including absence management and working abroad, with timely escalation for all concerns when necessary.
Other
- Support in consistent communication for both agency and department‑wide people and operational initiatives.
- Act as a role model for CIC core values: Accountability, Collaboration, Innovation, Integrity.
About you:
- Background in languages, translation and/or linguistic quality assessment.
- Outstanding time‑management skills, with a proven ability to structure team workloads in a way that ensures results.
- Proven experience leading team projects from start to finish.
- Proven problem‑solving techniques and demonstrates a proactive approach to empowering team members to drive change.
- Previous experience of, and a natural ability to, leading high‑performing teams.
- Demonstrable practical knowledge of relevant standards and workflows with the ability to effectively assess quality and categorise errors.
- Ability to take a solution‑focused approach to problem‑solving.
- Experience working with relevant tools and workflows.
- Demonstrates strong ownership and accountability, proactively identifying knowledge gaps, seeking support when needed.
- Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group settings.
- The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions.
- High emotional intelligence, handling situations sensitively and confidentially.
- Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals.
- Impeccable attention to detail, including good presentation skills and the ability to write and review process documents.
- Results‑driven and data‑orientated, thriving under pressure and deadlines.
- A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
What we offer:
- 33 days annual leave
- Birthday off work
- Work abroad policy (up to 30 days per year)
- Competitive pension scheme (matched up to 7%)
- Industry‑leading family policies
- Hybrid, flexible working
- Life assurance and private Bupa healthcare
- Regular team socials
- Free weekly breakfasts
We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.
Team Manager (Linguistics) employer: ICS
Contact Detail:
ICS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager (Linguistics)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in the Linguistics team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and linguistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've motivated and developed team members in the past. This will demonstrate that you’re the right fit for fostering a high-performing team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Team Manager (Linguistics)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in linguistics and team management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership approach. Share examples of how you've motivated and developed teams in the past. We’re all about fostering a culture of excellence, so let us know how you’ve contributed to that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. We appreciate attention to detail, so make sure your application is polished and free from errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ICS
✨Know Your Team Dynamics
Before the interview, take some time to research the company’s culture and the dynamics of their linguistics team. Understand how they collaborate and what values they prioritise. This will help you demonstrate your alignment with their goals and show that you’re ready to foster a strong team rapport.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading high-performing teams. Share specific examples of how you've motivated and developed team members in the past. Highlight your experience with performance management and training, as this role is all about supporting and guiding others.
✨Demonstrate Problem-Solving Skills
Think of a few scenarios where you successfully tackled challenges within a team setting. Be ready to explain your thought process and the steps you took to empower your team members. This will showcase your proactive approach and ability to drive change, which is crucial for this position.
✨Prepare Questions About Collaboration
Since the role involves working closely with other managers, prepare insightful questions about how different teams interact and collaborate. This shows your interest in fostering a collaborative environment and helps you gauge how you can contribute to the overall success of the department.