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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage communications for key clients.
- Company: Global multi-service provider with a commitment to sustainability.
- Benefits: Clear career progression, ongoing training, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in client success.
- Qualifications: Excellent communication skills, attention to detail, and Microsoft Office proficiency.
- Other info: Great opportunity for growth in a collaborative and sustainable workplace.
The predicted salary is between 30000 - 42000 £ per year.
A global multi-service provider is seeking a Customer Relationship Assistant at their Portsmouth location. This role involves delivering exceptional customer service, managing communications for key clients, and supporting Account Managers.
Candidates should have:
- Excellent communication skills
- Attention to detail
- Proficiency in Microsoft Office
The position offers clear career progression, ongoing training, and a supportive team environment committed to sustainability.
Client Success Coordinator - ICS in Portsmouth employer: ICS
Contact Detail:
ICS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Coordinator - ICS in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how personal connections can give you the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want you to show that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role is all about delivering exceptional customer service, we suggest doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. We believe it’s a great way to keep you fresh in their minds as they make their decision.
We think you need these skills to ace Client Success Coordinator - ICS in Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about delivering exceptional customer service, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively manage client communications.
Attention to Detail is Key: We love candidates who pay attention to detail! Double-check your application for any typos or errors. A polished application shows that you care about the little things, which is crucial in supporting our Account Managers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Client Success Coordinator role. Mention specific experiences that relate to managing communications and providing customer support.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ICS
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you would handle different client scenarios, as this role is all about delivering exceptional service.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Consider preparing examples of past experiences where your communication made a difference in client relationships.
✨Demonstrate Attention to Detail
Prepare to showcase your attention to detail by discussing specific instances where it has helped you succeed in previous roles. This could be anything from managing client communications to ensuring accuracy in reports.
✨Familiarise Yourself with Microsoft Office
Make sure you're comfortable with Microsoft Office tools, especially Excel and PowerPoint. You might be asked about your proficiency, so consider brushing up on any features you’re less familiar with.
