At a Glance
- Tasks: Lead and develop a high-performing linguistics team, ensuring quality and performance.
- Company: Dynamic translation agency with a focus on collaboration and innovation.
- Benefits: 33 days annual leave, hybrid working, competitive pension, and regular team socials.
- Other info: Join a supportive environment that values diverse experiences and personal growth.
- Why this job: Make a real impact by empowering linguists and fostering a culture of excellence.
- Qualifications: Experience in languages, team leadership, and strong communication skills.
The predicted salary is between 28000 - 32000 ÂŁ per year.
We have a fantastic opportunity for a leader within the Linguistics sub‑department of our Translation team. The Team Manager role supports and develops translators, editors, quality assurers and linguistic administrators and is crucial to the ongoing performance and development of a high‑performing team. The role will leverage people‑management skills to motivate, coach, and mentor linguistics team members, fostering a culture of excellence, integrity and continuous improvement. You’ll collaborate closely with other team managers and department managers to achieve this. We embrace a hybrid working model in our Leeds office, balancing flexibility with collaboration. To maintain a strong team rapport, you’ll be in the office a minimum of three times a week, engaging with your team members in person and demonstrating the benefits of a strong office culture.
The role:
- Contract: Permanent, full‑time (37.5 hours/week)
- Salary: £28,000 – £32,000 (depending on experience)
Team Performance, Motivation and Success
- Assess quality and output levels to evaluate current performance
- Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management
Individual/ Team Training and Development
- Manage the learning, development, and progression of your direct reports by guiding them through onboarding, probation, and ongoing development to ensure they meet key milestones and achieve their career goals
- Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
Resource Planning and Workload Distribution
- Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence
- Ensure compliance with company policies, including absence management and working abroad, with timely escalation for all concerns when necessary
Other
- Support in consistent communication for both agency and department‑wide people and operational initiatives
- Act as a role model for IC’s core values: Accountability, Collaboration, Innovation, Integrity
About you:
- Background in languages, translation and/or linguistic quality assessment
- Outstanding time‑management skills, with a proven ability to structure team workloads in a way that ensures results
- Proven experience leading team projects from start to finish
- Proven problem‑solving techniques and demonstrates a proactive approach to empowering team members to drive change
- Previous experience of, and a natural ability to, leading high‑performing teams.
- Demonstrable practical knowledge of relevant standards and workflows with the ability to effectively assess quality and categorise errors
- Ability to take a solution‑focused approach to problem‑solving
- Experience working with relevant tools and workflows
- Demonstrates strong ownership and accountability, proactively identifying knowledge gaps, seeking support when needed
- Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group settings
- The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
- High emotional intelligence, handling situations sensitively and confidentially
- Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
- Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
- Results‑driven and data‑orientated, thriving under pressure and deadlines
- A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together
What we offer:
- 33 days annual leave
- Birthday off work
- Work abroad policy (up to 30 days per year)
- Competitive pension scheme (matched up to 7%)
- Industry‑leading family policies
- Hybrid, flexible working
- Life assurance and private Bupa healthcare
- Regular team socials
- Free weekly breakfasts
We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.
Team Manager (Linguistics) employer: ICS-digital
Contact Detail:
ICS-digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager (Linguistics)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in the Linguistics team. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and linguistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams or handled challenges in the past. We love hearing about real experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Team Manager (Linguistics)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Manager role. Highlight your experience in leading teams, managing projects, and any relevant linguistic background. We want to see how you fit into our culture of excellence and collaboration!
Showcase Your Leadership Skills: In your application, emphasise your people-management skills. Share examples of how you've motivated and developed team members in the past. We’re looking for someone who can inspire and drive performance, so let that shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at ICS-digital
✨Know Your Team Dynamics
Before the interview, take some time to research the company’s team structure and dynamics. Understand how the Linguistics sub-department fits into the larger Translation team. This will help you demonstrate your knowledge of team management and how you can contribute to fostering a culture of excellence.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how it aligns with the company's values. Think of specific examples where you've motivated or coached team members to success. Highlight your experience in managing performance and development, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle team challenges. Prepare examples that showcase your proactive approach to empowering team members and driving change. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication Skills
Since the role requires excellent communication skills, be ready to discuss how you’ve effectively liaised with different levels of personnel in previous roles. Share examples of how you’ve communicated updates and handled sensitive situations, demonstrating your high emotional intelligence.