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For Companies At a Glance
- Tasks: Lead product development, manage backlogs, and translate AI ambitions into real products.
- Company: Join IC.AI, a leading UK AI company transforming public services with innovative technology.
- Benefits: Competitive salary, remote work, 25 days leave, and private medical cover.
- Other info: Opportunity for career growth and collaboration with Microsoft on exciting projects.
- Why this job: Be at the forefront of AI adoption and make a real impact in public services.
- Qualifications: Experience in product ownership and agile methodologies; strong communication skills required.
The predicted salary is between 28000 - 34000 ÂŁ per year.
Location: Remote (UK) with occasional travel to Leamington Spa (approx. once a month)
About IC.AI
IC.AI is a leading UK AI company building next‑generation SMART AI agents through our proprietary conversational AI platform. Our solutions are deployed across websites, intranets, live chat, telephony, email and social channels, delivering automation at scale, improved service outcomes and substantial savings for our customers. We are also the UK market leader in AI for local government, working with over 20 councils and co‑selling closely with Microsoft to deliver AI Contact Centres, AI Staff Copilots and Social Care Copilots.
We are experiencing rapid growth and are now hiring a Product Owner to join our Delivery team as a core member of the SMART Agentic Forge – Specify function, owning the backlogs that turn big AI ambitions into shipped products.
The Opportunity
This role is ideal for a structured, detail‑oriented product professional who wants to work at the heart of the UK’s leading applied AI team. You will be the engine behind the daily running of our product development lifecycle – translating intent into validated requirements, managing the backlogs that govern what gets built and when, and ensuring every agent, feature and release is supported by clear documentation and engaged stakeholders. Reporting to the Product Manager, you will own the Specify process for Core and Internal product development, working with Business Analysts, AI Consultants and Technical Reviewers to produce Intent Briefs, Product Requirements Documents (PRDs) and working prototypes that give our Build teams everything they need to develop with confidence.
Key Responsibilities
- Lead the Specify process for Core and Internal product builds, producing signed‑off Intent Briefs, PRDs and vibe prototypes.
- Manage and maintain product backlogs across all Core Product lines (Contact Centre, Staff Copilot, Teaching & Learning, Agentic, Data, Embodied AI) and the Internal Product programme in Azure DevOps.
- Groom, prioritise and size backlog items with the Product Manager, keeping the backlog sprint‑ready at all times.
- Define clear user stories and acceptance criteria that give Build teams everything they need to develop, test and release confidently.
- Produce and maintain internal and external product documentation – user guides, release notes, onboarding materials and process documentation.
- Coordinate stakeholder feedback from client user groups, AI Champion networks, QBRs and service ticket analysis into structured backlog inputs.
- Attend sprint reviews, retrospectives and backlog refinement sessions across product lines.
- Support the Product Manager with go‑to‑market materials, feature descriptions and release communications.
Who You Are
- Experience as a Product Owner (desirable).
- Hands‑on experience of Agile backlog management and sprint ceremonies as a Product Owner or equivalent role.
- Strong written communication – able to translate complex requirements into clear, unambiguous user stories and acceptance criteria.
- Confident with AI prototyping and requirements tools, including vibe‑prototyping platforms and PRD frameworks.
- Structured, detail‑oriented approach to documentation – producing materials that are clear, accurate and maintained over time.
- Comfortable working across technical and non‑technical stakeholders, translating between business need and buildable specification.
- Knowledge of GenAI, LLMs, RAG and Agentic AI – what AI agents can and cannot do, and what makes a good specification.
- Agile SCRUM experience; CSPO, PSPO or equivalent Product Owner certification advantageous.
- Experience of local government or public sector service delivery is advantageous.
- Degree in Business, Technology or related discipline (or equivalent experience).
What We Offer
- £28,000 – £34,000 salary (dependent on experience).
- Full‑time, permanent role with clear progression under an experienced Product Manager.
- Remote and flexible working.
- 25 days annual leave plus bank holidays.
- Enhanced Pension Scheme.
- Private medical cover (Vitality).
- £100 per month home‑working allowance.
- Quarterly company team events.
- Full training on AI technologies and our product development framework.
- Opportunity to work alongside Microsoft on joint product initiatives.
- Work on market‑leading AI solutions already widely adopted across the UK public sector.
Why IC.AI?
You will be at the forefront of AI adoption across UK public services. This is a hands‑on, delivery‑focused role at the heart of IC.AI’s agentic AI product development capability – building products that go live in councils across the country and shape how real public services are delivered.
Product Owner in Royal Leamington Spa employer: ICS AI Ltd
Contact Detail:
ICS AI Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with current employees at IC.AI. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by understanding the company’s products and their impact on local government. Show us you’re not just a fit for the role but also passionate about what we do at IC.AI.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Product Owner role. Highlight your Agile experience and how you’ve managed backlogs in the past – we love a structured approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at IC.AI.
We think you need these skills to ace Product Owner in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with Agile methodologies and how you've managed backlogs in previous positions. We want to see how your skills align with our needs!
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Use straightforward language to explain complex ideas, just like you would when creating user stories or acceptance criteria.
Demonstrate Your AI Knowledge: If you have experience with AI technologies, make it known! Mention any relevant projects or tools you've used, especially those related to GenAI or LLMs. This will show us you're not just a product pro, but also someone who understands the tech behind it.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ICS AI Ltd
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI, especially around GenAI, LLMs, and Agentic AI. Being able to discuss what AI agents can do and how they fit into product specifications will show that you're not just a Product Owner, but someone who understands the tech behind it.
✨Master the Backlog
Familiarise yourself with Agile backlog management and sprint ceremonies. Be ready to discuss how you would manage and prioritise backlogs, and come prepared with examples of how you've kept backlogs sprint-ready in previous roles.
✨Communicate Clearly
Strong written communication is key for this role. Prepare to demonstrate how you can translate complex requirements into clear user stories and acceptance criteria. Bring along samples of documentation you've created in the past to showcase your structured approach.
✨Engage with Stakeholders
Think about how you would coordinate feedback from various stakeholders. Be ready to share your strategies for gathering input from client user groups and translating that into actionable backlog items. This will highlight your ability to bridge the gap between technical and non-technical teams.