ICS.AI is a UK AI consultancy delivering AI transformation to the public sector, including local government and higher education. We are hiring an AI Service Analyst to own day-to-day service management and build the function from the ground up.
You’ll coordinate between clients, delivery/engineering teams, and the Customer Success unit. This is an entry level role, with no need to fix the technology; you’ll determine what is happening, escalate appropriately, and clearly communicate truth to
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Entry AI Service Analyst — Remote, Zendesk & ITIL in Basingstoke employer: ICS AI Ltd
ICS AI Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the public sector. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to lead transformative AI projects that make a real impact in local government. Our hybrid remote work model around Renfrewshire allows for flexibility while being part of a forward-thinking team dedicated to delivering cutting-edge solutions.
