At a Glance
- Tasks: Coordinate AI product delivery and maintain clear roadmaps and backlogs.
- Company: Join ICS.AI, a leading UK AI consultancy transforming public sector experiences.
- Benefits: Up to £45,000 salary, remote work, healthcare, pension, and 25 days holiday.
- Other info: Opportunity for professional development and career growth in a dynamic environment.
- Why this job: Make a real impact on AI products while collaborating with diverse teams.
- Qualifications: Experience in product management or similar roles; strong organisational skills.
The predicted salary is between 63000 - 77000 £ per year.
ICS.AI is a UK AI consultancy delivering AI transformation to the public sector, local government, higher education and the wider public estate. Our SMART AI products help organisations improve resident and staff experiences through conversational AI, copilots, automation and intelligent insights.
We are hiring a Product Manager to sit at the operational centre of our product function. You will maintain the combined roadmap and backlogs across the SMART AI product range, turn agreed priorities into well-organised and scheduled work, and keep Product, Delivery and Engineering aligned from refinement through to release.
This is a hands-on coordination and delivery role for someone who enjoys bringing structure to competing priorities. You will not need to own every product decision yourself; you will make sure agreed decisions are translated into clear, buildable work and carried through consistently across products and teams.
What you’ll be doing:
- Maintaining the combined roadmap across SMART AI products and keeping product backlogs ordered against agreed priorities.
- Facilitating cross-product backlog refinement and sprint planning with Product Specialists.
- Preparing prioritisation recommendations and carrying agreed decisions through into scheduled work.
- Checking that work items are complete, estimated and ready before they enter a sprint.
- Coordinating between Product, Delivery and Engineering, tracking progress and keeping priorities and status aligned.
- Maintaining and sequencing engineering work queues, with clear visibility of capacity, dependencies and work in progress.
- Maintaining the shared platform backlog and tracking dependencies between the platform and the products built on it.
- Coordinating client UAT and tracking work through to release.
- Producing clear roadmap, progress, queue-status and backlog-health reporting.
What makes this role different:
You will work across a connected family of AI products rather than managing a single isolated backlog. The role combines product operations, delivery coordination and practical judgement about GenAI and agentic AI. Your impact will be visible in the quality of the work entering delivery, the flow of work across teams and the clarity of the roadmap for the wider business.
What we’re looking for:
- Experience maintaining a product backlog or roadmap in a Product Manager, Product Owner, Business Analyst or similar delivery role within technology, AI or software.
- A structured and organised approach to competing requests across several products or teams.
- Confidence working with product, client-facing, delivery and engineering colleagues, including facilitating planning and refinement sessions.
- Strong attention to detail when reviewing work items, acceptance criteria, estimates and dependencies.
- A practical understanding of how software is designed, built and released.
- Working knowledge of GenAI, large language models and agentic AI, sufficient to discuss feasibility and sequencing.
- Clear written communication and disciplined decision recording.
- Eligibility to work in the UK. We are not able to offer visa sponsorship for this role.
Nice to have:
- Experience with Azure DevOps Boards, delivery plans or equivalent tooling.
- Experience with Scrum, Kanban or flow-based work management.
- Exposure to AI-assisted or agentic software delivery.
- Experience of SaaS products, cloud platforms or shared platform dependencies.
- Experience of local government or wider public sector service delivery.
Qualifications and development:
Formal qualifications are not required. We support relevant professional development and qualifications that help you grow in the role.
The package:
- Salary up to £45,000.
- Full-time, permanent role.
- Remote within the UK, with occasional travel to Basingstoke and client sites.
- £100 per month working-from-home allowance.
- Vitality Healthcare Plan.
- Pension scheme.
- 25 days’ holiday.
- Support for relevant professional development and qualifications.
Ready to help shape how AI products move from priority to delivery? Apply to join ICS.AI and help us keep an ambitious product portfolio clear, coordinated and moving.
Product Manager employer: ICS.AI Limited
ICS.AI is an exceptional employer, offering a dynamic remote work environment that fosters innovation and collaboration in the rapidly evolving field of AI. With a strong focus on employee growth, you will receive comprehensive training on cutting-edge technologies and have the opportunity to work closely with industry leaders like Microsoft. Enjoy a competitive salary, generous benefits including enhanced pension schemes and private medical cover, and the chance to make a meaningful impact on public services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like ICS.AI Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at ICS.AI Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at ICS.AI Limited through your school's career services!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at ICS.AI Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at ICS.AI Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
