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- Tasks: Coordinate HR and recruitment processes while using AI tools to streamline operations.
- Company: Join ICS.AI, a leading AI-native scale-up transforming local government.
- Benefits: Earn up to £35K, enjoy remote work, 25 days holiday, and private healthcare.
- Other info: Opportunity for genuine career progression in a dynamic, supportive environment.
- Why this job: Be part of a fast-growing AI business and make a real impact in HR.
- Qualifications: Experience in HR/recruitment coordination and strong organisational skills required.
The predicted salary is between 35000 - 35000 £ per year.
The operational spine of an AI-native People function. ICS.AI is the UK's market leader in AI for local government, partnering with 20+ councils and scaling from 50 to 100 people. We're hiring an experienced People Co-ordinator to make sure HR and Recruitment run cleanly, kindly and on time sitting equally across People and Talent Acquisition, and freeing the senior leads to focus on strategy, casework and hiring decisions.
This is a hands-on role in an AI-native business you'll be expected to use AI tools (Copilot, ChatGPT, Claude) confidently every day to draft, summarise, clean data and save time, and to champion practical AI adoption across the People team.
What you'll do:
- Own interview scheduling, ATS hygiene and a friction-free candidate journey
- Prepare offer letters, contracts, right-to-work checks and onboarding for new joiners
- Maintain accurate HRIS records in Bamboo; joiners, movers, leavers, contract changes
- Administer pension, leave, Vitality, EAP and Mental Health First Aider resources
- Support delivery of our Staff Engagement & Retention Plan; 1:1 tracking, monthly pulse surveys, SLT coffee chats, recognition digest
- Use AI tools daily to draft communications, summarise meetings and automate routine workflow
What you'll bring:
- Proven HR and/or recruitment co-ordination experience combined or across two prior roles
- Ruthless organisation; able to keep multiple deadlines and pipelines moving without prompting
- Warm, human written and verbal communication, including in sensitive or confidential situations
- Discretion and judgement when handling employee and candidate data
- Digital fluency across ATS, HRIS (Bamboo or equivalent) and Microsoft 365
- Confident daily use of AI assistants (Copilot, ChatGPT, Claude) to draft, summarise and automate
- CIPD Level 3 or 5 desirable (not required)
What we offer:
- Salary up to £35,000, aligned with experience
- Remote-first working; we don't mind where in the UK you're based
- 25 days' holiday plus bank holidays
- Enhanced pension scheme (5% employer contribution)
- Private healthcare via Vitality
- Company bonus scheme
- £1,200 home office allowance
- Employee Assistance Programme and Mental Health First Aider network
- A front-row seat in one of the UK's fastest-growing AI businesses, founding member of Microsoft's AI Inner Circle
- Genuine internal progression; prove your ability and you'll be rewarded
Ready to apply? If you've earned your stripes as a People / HR / Recruitment Co-ordinator or Administrator and you're ready to take meaningful ownership in a fast-moving, AI-native business we'd love to hear from you.
ICS.AI is an equal opportunities employer. Applicants must have the right to work in the UK; we are unable to offer visa sponsorship for this role.
People Co-ordinator employer: ICS.AI Limited
Contact Detail:
ICS.AI Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Co-ordinator
✨Tip Number 1
Get to know the company culture before your interview. Research ICS.AI and understand their values, especially around AI adoption and people management. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or use mock interview tools. Focus on how you can demonstrate your organisational skills and experience in HR and recruitment. We want you to feel confident and ready to impress!
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Think about what you want to know regarding their approach to employee engagement and AI tools.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can make a lasting impression. Plus, it’s a great opportunity to mention anything you forgot to say during the interview.
We think you need these skills to ace People Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Co-ordinator role. Highlight your HR and recruitment experience, and don’t forget to mention your digital fluency and AI tool usage – we love that!
Showcase Your Organisation Skills: We’re looking for someone who can juggle multiple tasks effortlessly. In your application, give examples of how you’ve managed deadlines and kept things running smoothly in previous roles. It’ll show us you’re the right fit!
Be Human in Your Communication: Since this role involves a lot of communication, make sure your written application reflects your warm and human touch. Use a friendly tone and be clear and concise – we appreciate good communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ICS.AI Limited
✨Know Your AI Tools
Since this role involves using AI tools like Copilot and ChatGPT, make sure you’re familiar with how they work. Practice using these tools to draft emails or summarise information, so you can confidently discuss your experience during the interview.
✨Showcase Your Organisation Skills
This position requires ruthless organisation. Prepare examples of how you've managed multiple deadlines or streamlined processes in previous roles. Be ready to explain how you keep everything on track without needing reminders.
✨Communicate Warmly and Clearly
Given the emphasis on human communication, practice articulating your thoughts in a warm and approachable manner. Think about how you would handle sensitive situations and be prepared to share examples that demonstrate your discretion and judgement.
✨Familiarise Yourself with HRIS and ATS
Make sure you understand the basics of HRIS systems like Bamboo and ATS platforms. If you have experience with them, be ready to discuss specific tasks you’ve completed using these systems, as it will show your digital fluency and readiness for the role.