Head of Client Services & Benefits Realisation (Remote)

Head of Client Services & Benefits Realisation (Remote)

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
ICS.AI Limited

At a Glance

  • Tasks: Lead Client Services, ensuring customer success and tracking programme value.
  • Company: ICS.AI Limited, a forward-thinking tech company focused on client satisfaction.
  • Benefits: Remote work, competitive salary, and opportunities for professional growth.
  • Other info: Join a team where your ideas can drive change and innovation.
  • Why this job: Shape the future of client services and make a real impact in a dynamic environment.
  • Qualifications: Experience in client services and strong leadership skills required.

The predicted salary is between 70000 - 90000 £ per year.

ICS.

AI Limited is seeking a Head of Client Services (Benefits Manager) to lead our Client Services function, including Customer Success, Adoption, Service Management and Benefits Management.

You will line-manage the Customer Success Manager and AI Adoption Leads and act as senior benefits realisation lead, working with senior client stakeholders to establish, agree and track strategic value of programmes.

  • You’ll report to the Director of Delivery in a newly created role with scope to shape how
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Head of Client Services & Benefits Realisation (Remote) employer: ICS.AI Limited

Join a pioneering team at the forefront of AI innovation in public services, where your expertise as a Lead UI/UX Full Stack Developer will directly contribute to transformative solutions that make a real difference. Enjoy the flexibility of remote work within a supportive and innovative culture, alongside competitive salaries and ample opportunities for professional growth. Be part of a mission-driven organisation that values collaboration and technical excellence, ensuring you thrive in a dynamic environment while shaping the future of AI.

ICS.AI Limited

Contact Details:

ICS.AI Limited Recruitment Team

We think you need these skills to ace Head of Client Services & Benefits Realisation (Remote)

Leadership Skills
Client Relationship Management
Benefits Realisation
Customer Success Management
Service Management
Strategic Planning
Stakeholder Engagement