At a Glance
- Tasks: Lead AI transformation programmes and manage executive-level client relationships.
- Company: Join ICS.AI, the UK's leader in AI solutions for public sector innovation.
- Benefits: Earn up to £100,000 with flexible remote work and health support.
- Other info: Be part of a diverse team in a fast-growing, award-winning company.
- Why this job: Make a real impact on public services while working with cutting-edge AI technology.
- Qualifications: 7-10 years in project delivery, experience in public sector, PRINCE2 qualified.
The predicted salary is between 70000 - 90000 £ per year.
Salary: Up to £100,000
Location: North of England / Scotland (Remote)
Contract: Full Time, Permanent
Department: Delivery
About ICS.AI
ICS.AI is the UK's market leader in Artificial Intelligence solutions for local government and the wider public sector. As a Microsoft Solutions Partner, we combine cutting-edge AI technology with deep sector expertise to deliver guaranteed, measurable outcomes through our SMART: Platform covering AI Contact Centres, Staff Copilots, and Social Care AI.
The Role
We are seeking an experienced Transformation Manager to join our growing Delivery team and lead high-profile AI Transformation Programmes for public sector clients across Scotland and the North of England. Operating at a senior level, you will provide overall leadership across a coordinated portfolio of projects, with Senior Project Managers responsible for day-to-day delivery. You will own programme governance, manage executive-level client and third-party relationships, and ensure our AI platforms are successfully implemented, adopted, and delivering measurable, sustainable benefits.
Key Responsibilities
- Lead multiple concurrent AI transformation programmes, accountable for outcomes across the full delivery lifecycle
- Act as senior point of contact for clients, managing executive-level relationships, Programme Boards, and escalations
- Own programme governance, integrated planning, reporting, and assurance frameworks
- Lead programme-level change management and organisational adoption strategies
- Manage programme budgets, commercial change control, and financial forecasting
- Own benefits realisation frameworks — defining, baselining, tracking, and evidencing outcomes
- Oversee cross-project risk, issues, and dependency management
- Ensure AI solutions are deployed in line with public sector expectations for governance, ethics, and responsible AI use
- Support the Director of Delivery in continuous improvement of programme management standards across ICS.AI
About You
You will be an outcome-focused, commercially aware programme leader with a strong track record in complex digital or AI-enabled transformation. You will be equally comfortable in a boardroom with council executives as you are in a delivery team discussion about risk and dependencies.
Essential:
- At least 7–10 years in project and programme delivery roles
- Proven experience leading complex, multi-project transformation programmes
- Experience operating in public sector or local government environments
- PRINCE2 Foundation qualified
- Demonstrable experience managing programme budgets, risk, and senior stakeholders
- Ability to confidently engage with AI concepts and translate them for non-technical audiences
Desirable:
- PRINCE2 Practitioner, MSP (Managing Successful Programmes), or ITIL Foundation
- Experience with AI, data platforms, automation, or intelligent digital services
- Familiarity with Generative AI concepts and their application in public sector contexts
- Experience governing emerging technologies in regulated or risk-aware environments
What We Offer
- Salary up to £100,000
- Remote working — flexible blend of remote and client-site delivery
- A senior role at the forefront of public sector AI in the UK
- Health and wellbeing support
- Learning and development investment
- Work with genuine social purpose as your programmes directly improve public services for communities across the UK
- A collaborative, high-performance culture that invests in its people
- The backing of an award-winning, fast-growing company recognised at the highest levels
ICS.AI is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to building a diverse and inclusive team.
AI Transformation Manager employer: ICS.AI Limited
ICS.AI is an exceptional employer, offering a senior role as an AI Transformation Manager that places you at the forefront of public sector innovation in the UK. With a strong commitment to employee growth through learning and development investments, a collaborative high-performance culture, and the flexibility of remote working, you will have the opportunity to make a meaningful impact on communities while being part of a recognised leader in responsible AI solutions.
StudySmarter Expert Advice🤫
We think this is how you could land AI Transformation Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like AI Transformation Manager at ICS.AI Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ICS.AI Limited or be willing to refer you for that AI Transformation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ICS.AI Limited who’s on the lookout for their next AI Transformation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time AI Transformation Manager role at ICS.AI Limited!
We think you need these skills to ace AI Transformation Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ICS.AI Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ICS.AI Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ICS.AI Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
