At a Glance
- Tasks: Lead AI transformation projects for local government, managing teams and client relationships.
- Company: Join ICS.AI, the UK's leader in AI solutions for public services.
- Benefits: Enjoy flexible remote work, enhanced pension, generous holiday, and a work-from-home allowance.
- Other info: Dynamic role with opportunities for professional growth and innovation.
- Why this job: Make a real impact on public services using cutting-edge AI technology.
- Qualifications: 5+ years in project management, PRINCE2 certification, and strong communication skills.
Location: Remote/Hybrid (UK-based, ideally West Wales)
Salary: Neg
Contract Type: Full-time, Permanent
About Us
ICS.AI is the UK’s market leader in Artificial Intelligence (AI) solutions for local government, partnering with over 20 councils to transform the delivery of public services. As a Microsoft Solutions Partner, we combine cutting-edge AI technology with deep public sector expertise to deliver measurable outcomes through our core solutions:
- AI Contact Centres: Deflecting up to 50% of inbound contact, reducing service costs while improving resident experience
- AI Staff Copilots: Enhancing workforce productivity through secure, AI-powered assistance and automation
- Social Care AI Copilots: Transforming social care service delivery through intelligent automation, insight and decision support
ICS.AI is headquartered in Basingstoke, with a delivery office in Leamington Spa and delivery teams operating remotely across the UK, with an increasing delivery presence in Scotland and Wales.
About the Role
We're seeking an experienced AI Transformation Lead / Senior Project Manager to lead an AI Transformation Programme with major local government clients using PRINCE2 Agile SCRUM methodologies. You'll be responsible for delivering a comprehensive suite of AI solutions including SMART Copilot solutions over multiple channels including web, phone and e-mail. This high-profile programme represents a significant opportunity to showcase ICS.AI's capabilities in transforming local government services. In this role, you'll coordinate delivery teams, manage project governance, and ensure successful implementation of our GenAI platforms while maintaining strong client relationships. You'll be the primary point of contact with major clients during project delivery and represent the company on Project Steering Groups.
Key Responsibilities
- Act as the primary point of contact with major clients during project delivery and represent the company on Project Steering Groups
- Manage all elements of the PRINCE2 Agile project management lifecycle for AI transformation programmes
- Coordinate technical implementation teams for projects and solutions across multiple concurrent workstreams
- Manage project budgets, resourcing, risk management and stakeholder engagement across multiple council departments
- Provide client communications and reporting, including regular Highlight reports and project status updates
- Ensure accountability for project quality through test plans, governance reviews and risk management
- Create and maintain project documentation including Project Initiation Documentation, Project Plans, RAID Logs, and Change Management Trackers
- Deliver Risk Management, Stakeholder Management, Budget Management, Benefits Realisation, Business Intelligence and Renewal management
- Effective resource planning to ensure maximum billable resource allocation
- Provide consultancy services and gather solution requirements from stakeholders
- Support the Project Management Office team with PMO continuous improvement initiatives
Required Skills and Experience
- Minimum 5 years in a Project Management Office role
- PRINCE2 Foundation certification (PRINCE2 Practitioner and ITIL Foundation desirable)
- Strong understanding of PRINCE2 Agile SCRUM methodologies
- Experience implementing software solutions, ideally in local government or public sector
- Proven ability to manage multiple concurrent workstreams within a Programme environment
- Strong communication and organisational skills with experience in internal and external stakeholder management
- Experience in risk management, conflict resolution, and business analytics
What We Offer
- Flexible and remote working options.
- Enhanced pension scheme (5% employer contribution).
- 25 days of holiday plus bank holidays.
- £1,200 annual work-from-home allowance.
- Private healthcare package (Vitality).
Eligibility Requirements
Applicants must have the legal right to work in the UK. Unfortunately, we cannot offer visa sponsorship for this role.
AI Transformation Lead employer: ICS.AI Limited
Join a pioneering team at the forefront of AI innovation in public services, where your expertise as a Lead UI/UX Full Stack Developer will directly contribute to transformative solutions that make a real difference. Enjoy the flexibility of remote work within a supportive and innovative culture, alongside competitive salaries and ample opportunities for professional growth. Be part of a mission-driven organisation that values collaboration and technical excellence, ensuring you thrive in a dynamic environment while shaping the future of AI.
StudySmarter Expert Advice🤫
We think this is how you could land AI Transformation Lead
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like AI Transformation Lead at ICS.AI Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ICS.AI Limited or be willing to refer you for that AI Transformation Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ICS.AI Limited who’s on the lookout for their next AI Transformation Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time AI Transformation Lead role at ICS.AI Limited!
We think you need these skills to ace AI Transformation Lead
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ICS.AI Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ICS.AI Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ICS.AI Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
