At a Glance
- Tasks: Install and support innovative EPOS systems while solving technical issues on-site.
- Company: Join ICR Systems, a tech-savvy team based at Sandown Airport.
- Benefits: Competitive salary, company phone, laptop, and profit-related bonus scheme.
- Other info: Enjoy a varied role with excellent career growth opportunities.
- Why this job: Perfect for DIY enthusiasts who love technology and hands-on problem-solving.
- Qualifications: Practical skills, problem-solving ability, and a full UK driving licence.
The predicted salary is between 31500 - 38500 £ per year.
Salary: Competitive - dependent on experience and bonus scheme
Location: Based out of our HQ at Sandown Airport, you'll be expected to cover the breadth of the Island and occasionally pop across to the mainland.
Join our team. We're looking for a hands-on, practical problem-solver to join our growing team at ICR Systems as an Installation Engineer. This is a fantastic opportunity for someone who enjoys working with technology, building and installing systems, and solving problems on site. If you're the kind of person who loves DIY projects, fixing things, setting up equipment, and figuring out how things work, this could be the perfect role for you. We supply and support innovative EPOS and hospitality technology for a wide range of businesses, and we need someone who can help install, configure, and support these systems for our customers. No two days are the same - you'll be out on site, installing equipment, solving technical issues, and helping customers get the most from their systems.
What you'll be doing:
- Installing, configuring and testing EPOS systems at customer sites
- Setting up hardware such as tills, printers, payment terminals and networking equipment
- Providing on-site technical support during installations and upgrades
- Training customers on how to use their systems effectively
- Troubleshooting hardware and software issues and carrying out repairs or replacements
- Helping improve our installation and support processes
- Ensuring every customer receives excellent service and support
What we're looking for:
- Someone who is practical, reliable, and enjoys hands-on technical work
- Good DIY / practical skills and confidence installing equipment
- Strong problem-solving ability
- Interest in technology and IT systems
- Basic knowledge of Windows and networking (preferred but not essential)
- Previous EPOS experience is helpful but not required
- A full UK driving licence
If you're comfortable using tools, setting up equipment, and troubleshooting technical issues, we'd love to hear from you.
Job Details:
- Hours: This is a full-time position. Working hours are Monday - Friday 9am - 5pm
- Out of hours: You'll be required to work one weekend out of 4 on call with a day off in lieu the following week
- Contract: Permanent (after 6-month probation)
- Salary: Dependent on experience
Package Includes:
- Company phone and laptop
- Access to a pool vehicle for site visits
- Profit related bonus scheme (after successful completion of probation)
- Company pension (after successful completion of probation)
If you're looking for a varied, hands-on role combining technology, installations and customer support, join the team at ICR Systems.
Installation & Support Engineer - ICR Systems Ltd in Sandown employer: ICR Systems Ltd
ICR Systems Ltd is an excellent employer for those seeking a dynamic and hands-on role in technology and customer support. Based at the scenic Sandown Airport, our work culture fosters innovation and teamwork, offering employees opportunities for growth through training and a profit-related bonus scheme. With a focus on practical problem-solving and a supportive environment, we ensure that every team member can thrive while making a meaningful impact on our customers' experiences.
