At a Glance
- Tasks: Deliver top-notch customer service and manage fleet contracts efficiently.
- Company: Leading vehicle contract hire company in Milton Keynes.
- Benefits: Competitive salary up to £28,000 and 25 days annual leave.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: 2 years of fleet administration experience and strong attention to detail.
- Other info: Fast-paced environment with opportunities for growth.
The predicted salary is between 16800 - 28000 £ per year.
A leading vehicle contract hire company in Milton Keynes is seeking a Fleet Customer Operations Executive. The successful candidate will be responsible for delivering excellent customer service, managing contracts, and supporting operational processes.
Ideal applicants will have:
- At least 2 years of fleet administration experience
- Excellent attention to detail
- The ability to work in a busy environment
Competitive salary up to £28,000 based on experience with a range of benefits including 25 days annual leave.
Fleet Operations & Customer Service Specialist in Milton Keynes employer: ICR Leasing
Contact Detail:
ICR Leasing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Operations & Customer Service Specialist in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the fleet operations industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering excellent service, think of scenarios where you’ve gone above and beyond for customers and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Fleet Operations & Customer Service Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fleet administration experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Fleet Operations & Customer Service Specialist role and how you can contribute to our team. Keep it engaging and personal!
Showcase Attention to Detail: In a busy environment like ours, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ICR Leasing
✨Know Your Fleet Operations
Make sure you brush up on your knowledge of fleet operations and customer service. Familiarise yourself with common industry terms and processes, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.
✨Highlight Your Experience
With at least 2 years of fleet administration experience required, be ready to discuss your previous roles in detail. Prepare specific examples of how you've managed contracts or improved customer service in a busy environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, consider bringing along a portfolio of your work or examples of how you've ensured accuracy in your previous positions. Be prepared to discuss how you handle errors and maintain high standards in your work.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company's approach to customer service or how they manage their fleet operations. This not only shows your interest but also helps you gauge if the company is the right fit for you.