At a Glance
- Tasks: Lead the development of an AI-driven self-service platform for global brands.
- Company: Join a global leader in Content Operations with top-tier clients like Coca-Cola and Unilever.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by driving innovation in content management and automation.
- Qualifications: 5+ years as a Product Owner with experience in digital marketing and AI products.
- Other info: Dynamic work environment with a focus on creativity, collaboration, and inclusivity.
The predicted salary is between 70000 - 90000 £ per year.
ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content.
With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.
Who We Are
At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.
About the Role
The Senior Consultant is a workstream and deliverable leader responsible for translating strategy into execution while ensuring clarity, quality, and forward momentum. This role balances independent delivery leadership with coaching and enablement, shaping structured work plans and producing client-ready outputs that drive measurable outcomes.
This position requires a strategic, delivery-focused Product Owner with experience in Content Supply Chain (CSC) to lead the development, evolution, and adoption of a Downstream Self-Service Platform, one of the client’s key AI-driven transformation initiatives. The platform will enable Markets to localize campaigns efficiently, compliantly, and at scale through a composable architecture and AI-enabled automation across briefing, transcreation, compliance, and activation workflows.
As ICP evolves into an integrated, insight-led partner, this role is essential to:
- Lead workstreams that connect strategic intent to tactical execution
- Drive clarity in deliverables, decision-making, and team alignment
- Build trust with client stakeholders through thoughtful recommendations
- Generate insights that shape ICP frameworks, methodologies, and IP
- Strengthen consulting maturity across the broader team
Key Responsibilities
- Lead end-to-end workstreams, ensuring clarity of objectives, approach, timelines, and deliverables
- Produce high-quality outputs that translate complexity into structured, client-ready narratives
- Apply and evolve ICP frameworks and consulting methodologies
Client Engagement
- Manage day-to-day client interactions within your workstream, maintaining trust and credibility
- Present project recommendations with clarity and confidence
- Help clients navigate ambiguity by framing decisions, trade-offs, and implications
Product Owner Responsibilities
The Product Owner is responsible for executing the product vision through roadmap definition, deployment, and value delivery. This role requires close collaboration with stakeholders across Marketing/Brand, Markets, IT, CSC, Legal/Compliance, and agencies.
- Define and evolve the platform vision aligned with CSC Transformation
- Shape functional scope across key pillars:
- Asset readiness
- Workflow orchestration
- Market self-service
Delivery & Execution
- Partner with engineering, design, data, and architecture teams to deliver via Agile sprints
- Oversee the full product lifecycle (discovery → rollout)
- Ensure integration with core systems (e.g., DAM, Workfront) and AI Factory capabilities
- Drive testing, adoption, and responsible AI usage with clear guardrails
- Support change management initiatives
Stakeholder Management
- Act as the primary point of contact for Markets, integrating needs into the roadmap
- Collaborate with Product Owners and IT teams for seamless delivery
- Foster alignment with creative and compliance stakeholders
- Provide updates to governance bodies and ensure alignment with transformation initiatives
Performance, Compliance & Quality
- Define and track KPIs (speed-to-market, compliance, efficiency, adoption)
- Monitor performance and identify optimization opportunities
Market Rollout & Adoption
- Lead pilot onboarding, adoption, and feedback loops
- Define scaling strategies balancing standardization and market flexibility
- Partner with Change Management on training, best practices, and operating models
Ideal Candidate Profile
- Strong independent executor with the ability to translate strategy into action
- Clear, structured communicator with strong storytelling and influence skills
- Demonstrates ownership, sound judgment, and forward-thinking problem-solving
- Shows maturity in both strategic thinking and client relationship management
Experience & Skills
- 5+ years as a Product Owner in digital marketing, content supply chain, operations, or workflow automation
- Experience with AI-enabled or automation-driven products
- Familiarity with MarTech platforms (DAM, workflow/project management, rights management, metadata frameworks)
- Strong stakeholder management and Agile delivery experience
- Understanding of transcreation, asset management, and activation workflows
- Experience with AI-powered tools such as Pencil, Celtra, or Smartly
- Knowledge of composable architecture
- Experience in regulated global environments is a plus
Senior Product Owner - Content AI Platform in London employer: ICP
Contact Detail:
ICP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Owner - Content AI Platform in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at ICP or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership and content supply chains. We want you to showcase your strategic thinking and problem-solving skills!
✨Tip Number 3
Showcase your experience with AI-driven products and Agile methodologies during interviews. Bring examples of how you've led projects and delivered results, as this will resonate well with the role at ICP.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at ICP.
We think you need these skills to ace Senior Product Owner - Content AI Platform in London
Some tips for your application 🫡
Show Your Passion for Content AI: When writing your application, let your enthusiasm for content operations and AI shine through. We want to see how your experience aligns with our mission to empower brands and drive operational excellence.
Be Clear and Structured: Just like in the role, clarity is key! Make sure your application is well-organised and easy to read. Use headings, bullet points, and concise language to highlight your skills and experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Senior Product Owner role. Show us how your background in digital marketing and content supply chain makes you the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at ICP
✨Know Your Stuff
Make sure you understand the ins and outs of Content Supply Chain and AI-driven products. Brush up on your knowledge of MarTech platforms and be ready to discuss how your experience aligns with the role's requirements.
✨Showcase Your Storytelling Skills
As a Senior Product Owner, you'll need to communicate complex ideas clearly. Prepare examples of how you've successfully conveyed strategic visions or project recommendations in the past, highlighting your structured communication style.
✨Demonstrate Your Leadership Style
Be ready to talk about your approach to leading workstreams and managing client relationships. Share specific instances where you've built trust with stakeholders and navigated ambiguity to drive project success.
✨Prepare for Agile Discussions
Since this role involves Agile methodologies, brush up on your Agile knowledge. Be prepared to discuss how you've prioritised backlogs, gathered requirements, and collaborated with cross-functional teams in previous roles.