At a Glance
- Tasks: Lead strategic projects and deliver high-quality outputs while mentoring junior team members.
- Company: Join a global leader in Content Operations with a people-first culture.
- Benefits: Enjoy hybrid working, generous paid time off, and comprehensive health benefits.
- Other info: Be part of a diverse team that values curiosity, creativity, and collaboration.
- Why this job: Make a real impact by transforming strategies into actionable solutions for top brands.
- Qualifications: Experience in Artwork Automation and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About ICP
ICP is a global leader in Content Operations, partnering with some of the world's most recognisable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L'Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content.
With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.
Who We Are
At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.
We're A People First Company
At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.
Bring the Confidence
Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We'd love to hear from you.
The Senior Consultant role is a workstream and deliverable leader, responsible for translating strategy into action while ensuring clarity, quality, and forward momentum. This role balances independent delivery leadership with coaching and enabling others, helping shape structured work plans and client-ready outputs that drive measurable outcomes.
As ICP continues to evolve as an integrated, insight-led partner, this role is essential to:
- Lead workstreams that connect strategic intent to tactical execution
- Drive clarity in deliverables, decision-making, and team alignment
- Build trust with client stakeholders through thoughtful recommendations
- Bring forward insights that shape ICP frameworks, methods, and IP
- Strengthen consulting maturity across the broader team
Senior Consultants May Develop Along two Equally Valued Pathways
- Strategic path: structuring problems, shaping client direction, and guiding strategic recommendations.
- Specialist path: bringing depth expertise (e.g., automation, DAM, PIM, digital shelf, content supply chain, taxonomy) to elevate solution feasibility and quality.
Key Responsibilities
- Workstream Leadership & Delivery
- Lead end-to-end workstreams, ensuring clarity of objectives, approach, timelines, and deliverables.
- Produce high-quality outputs that translate complexity into structured, client-ready narratives.
- Apply ICP frameworks and consulting methodologies consistently, improving and adapting them where needed.
- Mentor and review work from Consultants and Analysts to strengthen outcomes and delivery consistency.
- Client Engagement
- Manage day-to-day client interactions within your workstream; maintain trust and credibility.
- Present components of project recommendations with confidence and clarity.
- Help clients navigate ambiguity by framing decisions, tradeoffs, and implications.
- Collaboration & Knowledge Sharing
- Partner with S&C peers, Solutions, and Client Partnerships to ensure aligned delivery.
- Bring forward client insights that can inform ICP best practices, playbooks, or reusable templates.
- Participate in capability-building activities and practice-wide improvement initiatives.
- Growth & Development
- Continue deepening consulting rigor, structured problem-solving, and communication clarity.
- Develop leadership skills in coaching, delegation, and influencing without authority.
Artwork Automation Transformation Project Specific Responsibilities
- Act as Technology Program Lead for Artwork Automation, in partnership with the Client IT&D team and external vendor to deliver the agreed roadmap of technical enhancements to the Nexus tech (Content, Artwork, and Workflow Management platforms).
- Ensuring on-time delivery of the OTC/Submissions workflow and other priority enhancements as identified through hypercare; and including E2E delivery of tech integrations, including full scoping of the outcomes and deliverables, and supporting full deployment and roll-out.
- Leadership of hypercare support for BAU Artwork projects running in Nexus.
- Working with Client IT&D and vendor team to identify any required optimisations and ensuring markets are fully supported as they move artwork projects into Nexus.
- Full scoping and delivery of the tech integrations of Client's AI Artworks Assistant and Nexus tech.
- Ad hoc requirements as required by the Project evolution, such as training materials / launch events.
Ideal Candidate Profile
- Strong independent executor who can turn strategy into action.
- Clear, structured communicator who elevates the work of others.
- Demonstrates judgment, ownership, and forward-thinking problem solving.
- Shows growing maturity in both strategic framing and client relationship leadership.
- Multi-year experience with Artwork Automation processes and platforms, such as Nexus.
- Experience leading Artwork Transformation programs, technical evolution, scaling and deployment in conjunction with IT and vendor teams.
- Specific domain expertise applicable to CPG organisations.
Someone Who Exemplifies Our ICP Values
- Curious: Always learning, eager to explore endless possibilities.
- Inclusive: Diversity is our strength. Every voice matters and we can achieve more when we do it together.
- Focused: With clear vision and unwavering dedication, we progress forward and deliver excellence.
- Creative: Unleashing imagination, innovating boldly, and redefining possible.
- Trustworthy: Built on honesty, respect, and integrity we stand strong together.
Senior Consultant in London employer: ICP
At ICP, we pride ourselves on being a people-first company that values work-life balance and employee well-being. Our culture fosters curiosity, creativity, and inclusivity, providing ample opportunities for professional growth through mentorship and leadership development. With competitive benefits, hybrid working options, and a commitment to operational excellence, ICP is an exceptional employer for those looking to make a meaningful impact in the dynamic field of content operations.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ICP through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding ICP's values and how they align with your own. Be ready to share examples of how you've demonstrated curiosity, creativity, and trustworthiness in your past roles.
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your problem-solving abilities and how you've built strong relationships with clients. This will resonate well with the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role and how you can contribute to ICP can leave a lasting impression.
We think you need these skills to ace Senior Consultant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Consultant role. Highlight your relevant experience in content operations and how it aligns with ICP's values. We want to see how you can bring your unique skills to our team!
Showcase Your Problem-Solving Skills:In your application, don’t just list your past roles; share specific examples of how you've tackled challenges and driven results. We love candidates who can demonstrate their strategic thinking and ability to navigate ambiguity.
Be Authentic:Let your personality shine through in your written application. We value curiosity and creativity, so don’t hesitate to express your passion for the industry and what excites you about the role at ICP.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ICP
✨Know Your ICP
Before the interview, dive deep into ICP's values and mission. Understand their focus on content operations and how they partner with major brands. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Showcase Your Problem-Solving Skills
As a Senior Consultant, you'll need to translate strategy into action. Prepare examples from your past experiences where you've successfully tackled complex problems or led projects. Highlight your structured approach and how it led to measurable outcomes.
✨Build Rapport with Client Engagement
Since client relationships are key, practice how you'll engage with stakeholders. Think of ways to build trust and credibility during your discussions. Be ready to share how you've navigated ambiguity in previous roles and helped clients make informed decisions.
✨Demonstrate Leadership and Mentorship
The role involves mentoring others, so be prepared to discuss your leadership style. Share specific instances where you've coached team members or improved delivery consistency. Show that you can inspire and elevate the work of those around you.
