ICP is seeking a Director, Account Operations to lead a portfolio of accounts, translating client demand into scalable operating models and optimizing delivery across cross-functional teams. You will partner with Client Success Directors to ensure capacity, productivity and continuous improvement while aligning delivery with client outcomes.
The role emphasizes proactive leadership, governance, and operational discipline to improve quality, efficiency, and client value across the ICP delivery
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Director of Account Operations & Operating Model in London employer: ICP
At ICP, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within our dynamic team. Located in a vibrant area, we offer a supportive work environment that values work-life balance and encourages proactive leadership, making it an ideal place for those seeking meaningful and rewarding careers.
