At a Glance
- Tasks: Lead and manage a flagship venue, ensuring exceptional event delivery and client relationships.
- Company: Join a leading event and hospitality business with a focus on large-scale live events.
- Benefits: Autonomy in decision-making, opportunity for team development, and strategic impact on venue operations.
- Other info: Dynamic role with opportunities for innovation and growth in a fast-paced environment.
- Why this job: Shape the future of a major venue and enhance guest experiences at high-profile events.
- Qualifications: Senior leadership experience in events or hospitality, with strong commercial and stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
ICP Search has partnered with a leading event, hospitality and venue operations business that delivers large-scale food, beverage, concessions and guest experience services across major UK live events. We are now looking for a Head of Venue to take senior ownership of one of their flagship venue partnerships. This is a strategic and operational leadership role, responsible for driving exceptional event delivery, strengthening the client relationship, and identifying opportunities to grow the account commercially.
The role as Head of Venue involves acting as the senior lead for the venue account, owning the relationship, the operational performance and the commercial success of all activity delivered on site. You will lead and develop the on-site leadership team, set clear standards, oversee major event delivery, and work closely with senior stakeholders to ensure the partnership continues to grow in value and quality. This is a visible role requiring strong client management, commercial judgement and the ability to bring teams together around high standards of delivery.
Key responsibilities:- Lead the operational and commercial strategy for a flagship venue account.
- Act as the senior point of contact for the client and key venue stakeholders.
- Oversee large-scale food, beverage, concessions and event operations.
- Drive revenue growth, cost control, profitability and operational efficiency.
- Lead, coach and develop the on-site leadership and delivery teams.
- Ensure high standards across guest experience, safety, compliance and service quality.
- Manage senior planning, governance and performance review meetings.
- Identify opportunities for innovation, continuous improvement and account growth.
- Work cross-functionally with catering, bars, concessions, operations, marketing, brand partnerships and payment teams.
- Support seasonal resourcing, succession planning and team development.
- Senior leadership experience across events, hospitality, venue management or large-scale operations.
- Experience delivering high-footfall, complex or high-profile live events.
- Strong commercial acumen, with evidence of improving revenue, profitability or operational performance.
- Confident stakeholder management skills, including senior client and executive-level engagement.
- Experience leading and developing multi-site, venue-based or regional teams.
- Good understanding of food and beverage operations, event logistics, licensing, health and safety and compliance.
- Calm, credible leadership style with the ability to operate effectively during live delivery.
- Ideally, experience across sport, motorsport, stadia, festivals or outdoor events.
This is an opportunity to take ownership of a major, high-profile venue account with genuine strategic importance. The successful person will have the autonomy to shape delivery, develop a strong team, improve the guest experience and play a key role in the long-term growth of the partnership. The role is suited to someone who enjoys both the commercial and operational sides of venue leadership, and who can balance senior client management with hands-on event delivery oversight.
Head of Venue employer: ICP Search
As a leading player in the event and hospitality sector, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on teamwork and innovation, we empower our staff to take ownership of their roles while providing comprehensive training and support. Located at a flagship venue, employees benefit from being part of high-profile events, ensuring a dynamic and rewarding experience in a vibrant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Venue
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events and hospitality industry. Attend industry meet-ups, conferences, or even local events to make those valuable connections that could lead to your next big opportunity.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing large-scale events or venues. Use specific examples to demonstrate how you've driven revenue growth and improved guest experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like the one we're partnering with. Express your interest in their work and ask if they have any upcoming opportunities that might suit your skills.
✨Tip Number 4
Apply through our website! We’ve got some fantastic roles listed, including the Head of Venue position. Make sure to submit your application directly through us to ensure it gets the attention it deserves!
We think you need these skills to ace Head of Venue
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Head of Venue role. Highlight your leadership experience in events, hospitality, or large-scale operations to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be sure to mention any relevant experience in high-footfall events or venue management.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Did you drive revenue growth or improve operational efficiency? We want to see the impact you’ve made in previous positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at ICP Search
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue thoroughly. Understand its history, key events, and any recent changes or challenges it has faced. This will not only show your genuine interest but also help you discuss how you can contribute to its success.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed teams in high-pressure environments. Share specific examples of how you've developed talent and driven performance, especially in large-scale operations or events.
✨Demonstrate Commercial Acumen
Highlight your experience in driving revenue growth and improving operational efficiency. Bring along data or case studies that illustrate your impact on profitability and client relationships, as this role requires a strong commercial mindset.
✨Engage with Stakeholder Management
Since this role involves significant client interaction, be ready to talk about your experience managing senior stakeholders. Discuss how you've built and maintained relationships, resolved conflicts, and ensured client satisfaction in previous roles.
