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- Tasks: Manage complex technical incidents and mentor junior engineers in a dynamic environment.
- Company: Leading IT services company with a vibrant team culture.
- Benefits: Competitive salary up to £60,000, training budgets, and generous benefits package.
- Why this job: Join a supportive team and enhance your skills while making a real impact.
- Qualifications: 3+ years of MSP experience and expertise in M365 administration.
- Other info: Enjoy a hybrid work model with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services company in Borehamwood is looking for a mid-senior level 3rd line service desk engineer. You will be responsible for managing complex technical incidents and mentoring junior engineers. The ideal candidate will have at least 3 years of MSP experience and expertise in M365 administration. This full-time role offers a vibrant team environment with a mix of remote work. Competitive salary up to £60,000 plus a generous benefits package including training and certification budgets.
Senior MSP 3rd Line Engineer - Hybrid, Automation & Coaching in Borehamwood employer: ICOR International, Inc.
Contact Detail:
ICOR International, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MSP 3rd Line Engineer - Hybrid, Automation & Coaching in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in MSPs. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss specific examples of how you've tackled complex technical incidents. This is your moment to shine and demonstrate your expertise in M365 administration.
✨Tip Number 3
Don’t forget to highlight your mentoring experience! As a Senior MSP 3rd Line Engineer, you'll be coaching junior engineers, so share any past experiences where you've helped others grow. It shows you're not just a tech whiz but also a team player.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm for joining our vibrant team environment. Don’t miss out!
We think you need these skills to ace Senior MSP 3rd Line Engineer - Hybrid, Automation & Coaching in Borehamwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your MSP experience and M365 skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how your coaching experience can benefit junior engineers. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, give examples of complex technical incidents you've managed. We love seeing how you approach challenges and what solutions you’ve implemented in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ICOR International, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your M365 administration skills and any other relevant technologies. Be prepared to discuss specific incidents you've managed and how you approached them, as this will show your depth of knowledge and experience.
✨Show Off Your Mentoring Skills
Since the role involves coaching junior engineers, think of examples where you've successfully mentored someone. Highlight your approach to guiding others through complex issues and how you foster a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that test your problem-solving abilities. Practice articulating your thought process when tackling complex technical incidents, as this will demonstrate your analytical skills and decision-making.
✨Emphasise Your Adaptability
With a hybrid work model, it's crucial to show that you're comfortable working both remotely and in a team setting. Share experiences where you've successfully adapted to different work environments or collaborated with teams across various locations.
