Location: London W10 (Hybrid, 3 days per week from the office)
Employment: Full-time
Reports to: Founder
ICONS (www.interioricons.com) is a fast-growing ecommerce furniture company selling design-led products in the US.
We are a small, founder-led business focused on keeping things simple, using data to make decisions and turning complex problems into efficient, repeatable processes.
The role
We are looking for a highly analytical, digitally savvy and resourceful Commercial Projects & Automation Manager to work directly with the Founder on a changing portfolio of high-impact projects.
This is a hands-on individual contributor role with no direct reports.
You will be given a problem or objective and expected to research it, analyse the data, find solutions and drive the project through to completion. You can use freelancers, developers and other specialists where required.
Projects could include:
- Building data-driven product discovery tools using AI.
- Redesigning ecommerce processes using Google Sheets, Matrixify and other tools.
- Automating repetitive workflows using AI, Make.com or similar platforms.
- Managing external developers/freelancers for more technical projects.
- Building new company processes and handing them over once established.
- Analysing commercial data to identify savings and opportunities.
- Finding and tendering new freight or 3PL providers.
- Researching and contacting suppliers internationally.
What we are looking for
- Excellent with numbers, data and commercial analysis.
- Advanced Excel / Google Sheets skills.
- Very comfortable using AI tools in everyday work.
- Digitally native and quick to learn new software.
- Highly resourceful — able to figure out unfamiliar problems independently.
- Strong project ownership and follow-through.
- Comfortable personally doing detailed execution.
- Process-oriented and able to simplify complicated workflows.
- Commercially minded and focused on measurable outcomes.
- Comfortable sourcing, contacting and persistently chasing suppliers/vendors.
- Comfortable managing freelancers and external specialists.
- Experience working in a small, entrepreneurial or founder-led company preferred.
Success will be measured by
- Projects completed successfully and quickly.
- Measurable cost savings, productivity gains or commercial improvements.
- Quality of analysis and recommendations.
- Processes successfully simplified or automated.
- Ability to take an instruction and deliver the outcome with minimal supervision.
What this role is not
- This is not a traditional project-management role focused mainly on meetings, timelines and coordination.
- This is not a people-management role; you will have no direct reports.
- This is not a pure data analyst or software developer role.
- You will be expected to personally research, analyse, build, contact, negotiate and implement.
Recruitment process
Shortlisted candidates will complete an initial video interview followed by a short practical exercise based on the type of projects involved in the role.
The exercise may include analysing data, researching options, improving a process or proposing an automation.
Final-stage candidates will be asked to personally arrange reference calls with their previous 2–3 direct managers.
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