At a Glance
- Tasks: Manage VIP sales and operations for high-profile sports memorabilia.
- Company: Join Icons Shop Ltd, a leader in signed sports memorabilia.
- Benefits: Competitive salary with commission, flexible working, and travel opportunities.
- Other info: Dynamic role with international travel and a passion for sports is essential.
- Why this job: Be part of exciting events like the FIFA World Cup and work with iconic brands.
- Qualifications: 3 years in e-commerce or sales, strong organisational and analytical skills.
The predicted salary is between 30000 - 30000 £ per year.
- Very Important Person needed for Icons VIP sales role
- Reporting to Sales Director
Icons Shop Ltd is a globally recognized leader in signed sports memorabilia. We are the world's best at what we do.
Icons are rapidly expanding and want to hire a VIP Club Sales Manager to further drive sales to our wide range of High Net Worth customers through our new bespoke sales portal.
The opportunity is an exciting one as the business grows internationally and has many forthcoming events, such as the FIFA World Cup 2026, to make the most of, as well as licences with the likes of the UEFA Champions League, FC Barcelona, the Ballon d'Or and Leo Messi himself.
Key responsibilities
- VIP Operations
- Account manager the day to day contacts with our VIP range of customers
- Schedule and manage drive cycle timelines and product launches
- Work with the sales team and stock management systems to sell Icons unique range of items to our special customers
- With the content team, help manage the VIP sales Instagram account
- Ensure accurate inventory levels across platforms.
- Liaise with logistics and warehouse teams to confirm order fulfillment and shipping timelines.
- Track sold items, profitability and maintain accurate reporting
- Customer Support & Reputation Management
- Answer customer messages, respond to VIP requests, and manage dispute resolution where needed
- Helping Customer Service on Trustpilot reviews and products logistics
- CRM experience
- Optimization & Analytics
- Analyze performance metrics
- Recommend pricing strategies, formats, exclusive items to improve sales performance.
- Stay updated on signed memorabilia and market trends
- Cross-Functional Collaboration
- Work with marketing to promote key product launches and rare exclusives via email, social media, or website highlights
- Coordinate with photography and copywriting teams to enhance listing quality and brand consistency
- Work with the signings teams to create differentiated products that appeal to the HNW audience
Skills & Qualifications
- 3 years experience in e-commerce or agency sales operations
- Good organizational skills
- Familiarity with content management systems and financial sales reporting
- Detail-oriented with a strong sense of ownership and accountability
- Good analytical and presentation skills (Excel, Google Sheets, Powerpoint)
- A self-starter, enthusiastic with a can-do attitude
- Numerate, methodical and extremely personable
- Creative and ideas-led
- Languages a bonus
- Love of football and sports a pre-requisite
- Knowledge of the trading card market an asset
- Role
- Full time
- 9am to 5pm working hours, 5 days a week
- Occasional weekend work at busy times
- International travel occasionally required to assist with signings, visit clients and attend conferences
- £30,000 per annum basic depending on experience with up to 20% more available on attributable commission and company wide KPIs.
- Location
London-based, with regular work from home options and occasional meetings in our Christchurch, Dorset operations centre
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VIP Sales Manager employer: Icons.com
Icons Shop Ltd is an exceptional employer, offering a dynamic work environment where passion for sports memorabilia meets professional growth. With a focus on high net worth clients and exciting upcoming events like the FIFA World Cup 2026, employees benefit from unique sales opportunities, a supportive culture, and the chance to collaborate with talented teams across various functions. The London-based role provides flexibility with regular work-from-home options, ensuring a balanced work-life experience while being part of a globally recognised leader in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Sales Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like VIP Sales Manager at Icons.com, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Icons.com. Tailor your message to explain why you’re drawn to them and how you can contribute as a VIP Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace VIP Sales Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Icons.com:When writing your cover letter, make sure to tailor your message specifically for Icons.com. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Icons.com
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Icons.com that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Icons.com that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Icons.com’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
