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- Tasks: Be the go-to person for tenants, ensuring a seamless experience and managing building security.
- Company: Join IconInc, where we redefine student accommodation with style and energy.
- Benefits: Enjoy discounted food, employee discounts, and a vibrant work environment.
- Why this job: Elevate your customer service career while gaining hands-on experience in lettings and sales.
- Qualifications: Customer service experience and strong IT skills are essential.
- Other info: Flexible 24-hour work week with opportunities for personal growth.
The predicted salary is between 11 - 14 £ per hour.
At IconInc, we’re redefining student accommodation with style, energy, and a forward-thinking approach. With vibrant locations in Lincoln, Leeds, and Liverpool, we offer more than just a place to stay – we provide an experience. Now, we’re looking for a dynamic Night Concierge to join our team at Gravity in Lincoln.
As a Night Concierge, you’ll be the heartbeat of our Lincoln site during the night. This role is perfect for someone ready to elevate their career in customer service and gain hands-on experience in lettings and sales. Every night brings new challenges, from assisting tenants with their needs to ensuring the building’s security, managing stock, and handling administrative tasks.
Responsibilities- Be the Go-To Person: Handle tenant inquiries and ensure they have a seamless experience throughout their stay.
- Keep Things Secure: Monitor building security, including CCTV, and address any concerns that arise.
- Stock Wizardry: Manage and rotate stock, ensuring everything is always well-supplied.
- Pantry Pro: Oversee the pantry facilities and set up breakfast, maintaining impeccable presentation.
- Maintenance Maestro: Address any maintenance issues that crop up during the night.
- Admin Expert: Stay on top of administrative tasks, ensuring everything runs smoothly.
- Clean & Tidy: Help maintain the cleanliness of the building to our high standards.
- Customer service experience: 1 year (preferred)
- Nights experience: 1 year (preferred)
This position is 24 hours per week - variable to rota!
Job Type: PermanentBenefits
- Discounted or free food
- Employee discount
- Store discount
- A Passion for People: Excellent customer service is your mantra.
- Self-Starter: You’re comfortable working independently and making decisions.
- Tech-Savvy: Strong IT skills are a must.
- Numbers Know-How: Basic financial knowledge will serve you well.
- Detail-Oriented: You’ve got a keen eye for the little things that make a big difference.
- Experience: Previous experience in guest relations, hotel roles, or a similar environment is essential.
Night Receptionist in Lincoln employer: IconInc
Contact Detail:
IconInc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist in Lincoln
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Concierge role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. Be genuine and enthusiastic about how you can enhance the tenant experience at IconInc.
✨Tip Number 3
Be prepared for anything! As a Night Concierge, you'll face various challenges. Think of examples from your past experiences where you've handled tricky situations or provided exceptional service to impress your potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the IconInc team. Don’t miss out on this opportunity!
We think you need these skills to ace Night Receptionist in Lincoln
Some tips for your application 🫡
Show Your Passion for People: When you're writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about making people's experiences better.
Be Yourself: Don't be afraid to let your personality come through in your application. We’re looking for someone dynamic and engaging, so show us who you are! A bit of humour or a personal touch can make your application stand out from the crowd.
Highlight Relevant Experience: Make sure to mention any previous roles that relate to customer service, especially in hospitality or similar environments. We want to know how your past experiences have prepared you for the Night Concierge role at Gravity.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at IconInc
✨Know the Company
Before your interview, take some time to research IconInc and their approach to student accommodation. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Concierge, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you handled difficult situations and ensured a positive experience, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you'd handle various scenarios, such as maintenance issues or security concerns. Think of specific instances where you've successfully resolved problems in previous roles. This will showcase your ability to think on your feet and manage challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical night looks like, or how success is measured in the role. This shows your enthusiasm and helps you determine if the position is the right fit for you.
