At a Glance
- Tasks: Provide top-notch customer service and ensure tenant satisfaction while monitoring building security.
- Company: Student accommodation provider in Lincoln with a focus on guest experience.
- Benefits: Discounted food, employee discounts, and flexible shifts.
- Why this job: Join a vibrant community and make a difference in students' lives every night.
- Qualifications: Experience in customer service and ability to work independently.
The predicted salary is between 13 - 16 £ per hour.
A student accommodation provider in Lincoln is seeking a Night Concierge to deliver excellent customer service and ensure tenant satisfaction.
Responsibilities include:
- Monitoring building security
- Managing stock
- Overseeing maintenance tasks overnight
Ideal candidates should possess relevant experience in customer service and be comfortable working independently.
This permanent position offers 24 hours of work per week with various shifts. Benefits include discounted food and employee discounts.
Night Concierge: Guest Experience & Security Pro in Lincoln employer: IconInc
Contact Detail:
IconInc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge: Guest Experience & Security Pro in Lincoln
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to showcase how you've handled tricky situations in the past. We want to see that you can keep tenants happy and secure!
✨Tip Number 2
Show us your independence! As a Night Concierge, you'll be working solo quite a bit. Be prepared to talk about times when you've taken initiative or solved problems on your own. We love candidates who can think on their feet!
✨Tip Number 3
Don’t forget to highlight any relevant experience in security or maintenance. If you've got a background in these areas, let it shine! We’re looking for someone who can keep our building safe and sound while ensuring everything runs smoothly.
✨Tip Number 4
Finally, apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who take the extra step to connect with us directly. Let’s make this happen together!
We think you need these skills to ace Night Concierge: Guest Experience & Security Pro in Lincoln
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any relevant experience you have in customer service. We want to see how you've gone above and beyond to ensure satisfaction, so share specific examples that showcase your skills!
Be Clear About Your Availability: Since this role involves various shifts, it's super important to be upfront about your availability. Let us know when you're free to work, so we can find the best fit for both you and us!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of monitoring security and managing maintenance tasks. We love seeing candidates who take the time to connect their experience to what we're looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at IconInc
✨Know Your Customer Service Skills
Make sure you can highlight your relevant experience in customer service. Think of specific examples where you've gone above and beyond to ensure customer satisfaction, as this role is all about delivering excellent service.
✨Showcase Your Independence
Since the job requires working independently, be prepared to discuss times when you've successfully managed tasks on your own. This could include handling emergencies or making decisions without supervision.
✨Understand Security Protocols
Familiarise yourself with basic building security measures and how to handle potential issues. Being able to discuss your understanding of security protocols will show that you're serious about tenant safety.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand what they value in a Night Concierge.