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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage tenant queries in a luxury setting.
- Company: Luxury student accommodation provider with a focus on exceptional experiences.
- Benefits: Full-time role with career advancement opportunities and continuous training.
- Why this job: Join a vibrant team and enhance the living experience for students.
- Qualifications: Customer service experience and attention to detail are essential.
- Other info: Supportive culture that values independent work and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A luxury student accommodation provider is seeking a Residence Host for their Leeds location at the Glassworks. This full-time role focuses on providing exceptional customer service, managing tenant queries, and overseeing daily operations.
Candidates should have prior experience in customer service, be detail-oriented, and able to work independently.
The position offers opportunities for career advancement in guest services and lettings, with a culture of continuous training and support.
Premium Student Residence Experience Host in Leeds employer: IconInc
Contact Detail:
IconInc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Student Residence Experience Host in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the luxury student accommodation scene and what makes Glassworks stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about providing exceptional service, think of some common tenant queries and how you would handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples from your past experiences where your keen eye for detail made a difference. Whether it’s managing bookings or resolving issues, let them know you’re the go-to person for keeping things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows you’re serious about landing the job.
We think you need these skills to ace Premium Student Residence Experience Host in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Detail-Oriented: Since this role involves managing tenant queries and overseeing daily operations, it's crucial to demonstrate your attention to detail. Mention any experiences where your meticulous nature made a difference in your work.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the role. Use the job description as a guide and align your skills and experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at IconInc
✨Know Your Customer Service Inside Out
Since this role is all about providing exceptional customer service, make sure you can share specific examples from your past experiences. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will show that you understand the importance of great service.
✨Familiarise Yourself with the Glassworks
Do a bit of research on the Glassworks and its offerings. Knowing the ins and outs of the luxury student accommodation will help you answer questions confidently and demonstrate your genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Show Off Your Detail-Oriented Skills
As a Residence Host, attention to detail is key. Prepare to discuss how you've managed tasks or projects where being detail-oriented made a difference. Whether it's handling tenant queries or overseeing daily operations, showcasing your organisational skills will set you apart.
✨Emphasise Your Independence and Team Spirit
While the job requires you to work independently, it’s also important to show that you can collaborate effectively with others. Share examples of how you've successfully worked alone and as part of a team. This balance will highlight your versatility and adaptability, which are crucial for this role.
