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- Tasks: Support the Quality team with documentation, customer complaints, and quality processes.
- Company: Join a well-established business with a supportive and collaborative culture.
- Benefits: Gain exposure to quality systems and enjoy a stable, varied role.
- Why this job: Perfect for detail-driven individuals looking to make a real impact in Quality.
- Qualifications: Experience in administration or customer service; strong communication skills required.
- Other info: Ideal for those wanting to build a career in Quality or compliance.
The predicted salary is between 28800 - 43200 £ per year.
Are you someone who enjoys working with detail, improving processes, and making sure things are done properly not just quickly? If you like structure, problem-solving and being the calm, organised support behind a quality-focused team, this could be a great next step. We’re working with a well-established business to recruit a QA Administrator to join their Quality team. This is a varied role where you’ll play a key part in keeping systems running smoothly and ensuring customer standards are met.
What you’ll be doing:
- Supporting the Quality team with documentation, records and controlled systems
- Managing and logging customer complaints, making sure issues are followed through and resolved
- Assisting with investigations, data analysis and quality-related activities
- Working closely with colleagues across the business to support audits and quality processes
- Keeping records accurate, up to date and compliant with internal and external standards
What we’re looking for:
- Previous experience in administration, customer service, quality or complaints handling
- Comfortable using Microsoft Office (especially Word, Excel, Outlook and Teams)
- Strong written and verbal communication skills with excellent attention to detail
- Someone who can work well as part of a team but is confident managing their own workload
- Naturally curious, organised and methodical in how they approach tasks
Why consider this role?
- Join a supportive, collaborative Quality team
- Gain exposure to quality systems, investigations and continuous improvement
- A role that offers stability, structure and variety — no two days the same
- Ideal for someone looking to build or develop a career in Quality or compliance
If you’re detail-driven, enjoy improving how things work, and want a role where your contribution really matters, I’d love to tell you more. Apply now or get in touch for a confidential chat.
Quality Administrator employer: Iconic Resourcing
Contact Detail:
Iconic Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the quality field, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality administration. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've improved processes or handled complaints effectively. This will demonstrate your fit for the role and your commitment to quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Quality Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Quality Administrator role. Highlight your attention to detail and any relevant experience in administration or quality processes to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about quality and how your background makes you a great fit. Share specific examples of how you've improved processes or handled customer complaints effectively.
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Iconic Resourcing
✨Know Your Quality Standards
Before the interview, brush up on the quality standards relevant to the industry. Familiarise yourself with common quality assurance processes and terminology. This will show that you’re not just detail-oriented but also knowledgeable about what it takes to maintain high standards.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act effectively in a quality-focused role.
✨Be Ready for Data Analysis Questions
Since the role involves data analysis, be prepared to discuss how you’ve used tools like Excel in previous roles. You might even want to practice explaining how you would approach analysing data to identify trends or issues. This will highlight your analytical skills and attention to detail.
✨Emphasise Team Collaboration
Quality roles often require working closely with others, so be ready to talk about your teamwork experiences. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in quality-related tasks. This will show that you can be both a supportive team member and an independent worker.
