At a Glance
- Tasks: Maximise CRM value, improve data quality, and enhance user experience.
- Company: Dynamic organisation focused on technology and commercial strategy.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusivity and career development.
- Why this job: Shape the future of CRM with innovative solutions and AI capabilities.
- Qualifications: Experience in CRM technology and strong communication skills required.
The predicted salary is between 42750 - 52250 £ per year.
Senior CRM Specialist Glasgow/Edinburgh £45,000 - £47,000 I am delighted to support my client in the recruitment of a Senior CRM Specialist who will play a key role in maximising the value of the organisation's CRM capability.
The role will sit at the intersection of technology, data and commercial strategy, acting as a trusted advisor to stakeholders while owning the day-to-day management, optimisation and continuous improvement of the CRM platform.
You will help improve data quality, user adoption and commercial effectiveness while supporting the evolution of the wider CRM strategy.
Key Responsibilities Take ownership of the CRM environment, ensuring it remains well managed, effective and aligned with the needs of the business.
Work closely with teams across the organisation to understand challenges and translate them into practical CRM solutions.
Champion data quality and governance, identifying opportunities to improve processes, consistency and the usability of information.
Provide hands-on guidance and support to users, becoming a trusted point of contact for CRM-related queries and requirements.
Help deliver enhancements across the platform, including system improvements, integrations, automation and emerging AI capabilities.
Play an active role in shaping the future CRM roadmap, contributing ideas that improve customer engagement, business development and the overall use of data.
Requirements Experience in professional services or white-collar background is essential.
Experience in a B2B environment is essential.
Solid experience working with CRM technology, ideally where the platform has been central to customer, client or business development activity.
Good technical understanding of CRM systems, including data structures, integrations and how information moves between platforms.
A track record of improving processes, systems or data quality, with a mindset focused on finding better and more efficient ways of working.
Excellent communication and stakeholder management skills, with the ability to work comfortably with both technical and senior business audiences.
Experience supporting users through training or change, alongside a genuine curiosity about how automation and AI can enhance CRM capability.
To apply for this role, please send your CV or contact Robyn Christie at Iconic Resourcing for a confidential chat and further details.
At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients.
However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you.
Iconic Resourcing are committed to partnering with clients who share our values of inclusivity and diversity.
We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees.
As an equal opportunities employer, we treat all applicants fairly and equally.
We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required.
To view all of our Iconic Jobs across Scotland, please visit our website.
Senior Crm Specialist employer: Iconic Resourcing Ltd
At ICONIC RESOURCING LTD, we pride ourselves on being an excellent employer, offering a supportive work environment that fosters collaboration and professional growth. As part of our finance team in a prestigious Edinburgh law firm, you'll benefit from hybrid working arrangements, competitive salary packages, and opportunities to enhance your skills in a dynamic legal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Crm Specialist
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Iconic Resourcing Ltd!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Senior Crm Specialist
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Iconic Resourcing Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Iconic Resourcing Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Iconic Resourcing Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
