Administration & Compliance Manager
Glasgow (office based with 1 day from home)
£45,000
Full time and permanent
We are delighted to be supporting a well established organisation in the appointment of an Administration & Compliance Manager who will have focus across accidents and enforcement. This is an excellent opportunity for an experienced people manager with a background in insurance, compliance or H&S administration to take ownership of an established team and play a key role in the effective delivery of a busy operational function.
Working within a wider Health & Safety team, you will lead a team of eight administrators responsible for a range of insurance, claims, accident reporting and compliance activities across a large, multi site client environment. This is a hands on management role where you'll have the opportunity to shape how the team operates, develop individuals and ensure processes are delivered accurately and efficiently.
The role:
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Lead, manage and develop a team of eight administrators across four operational functions.
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Oversee insurance administration, including insurance-related inspections and compliance processes.
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Manage public and employer liability claims administration, working closely with insurers and claims handlers.
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Oversee accident reporting processes, ensuring incidents are reviewed and assessed in line with RIDDOR requirements.
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Monitor workloads, service levels and quality standards, ensuring deadlines and reporting requirements are consistently met.
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Produce management information and reporting, identifying trends and highlighting areas for improvement.
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Build effective relationships with internal stakeholders, clients and external partners.
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Take a hands-on approach to supporting the team, improving processes and ensuring the smooth day-to-day running of the function.
About you:
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Previous experience managing an administrative, claims, insurance or compliance focused team.
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A background in insurance administration, liability claims, insurance inspections or a related regulated environment.
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Confident managing workloads, performance and the development of team members.
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Strong organisational skills with excellent attention to detail and the ability to manage competing priorities.
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Comfortable working with reporting, processes and service level agreements.
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Strong communication and stakeholder management skills.
Knowledge of RIDDOR and experience with LOLER would be advantageous, as would a NEBOSH qualification. However, we're particularly interested in hearing from people with strong insurance, claims or operational administration experience who can bring effective leadership and a hands on management style.
Administration & Compliance Manager in Glasgow employer: Iconic Resourcing Ltd
Join a forward-thinking company in East Central Scotland that values innovation and inclusivity, making it an excellent employer for Business Analysts. With a strong focus on employee growth, you will have the opportunity to lead impactful digital transformation projects while collaborating with senior stakeholders in a supportive work culture. Enjoy competitive salaries, a commitment to diversity, and the chance to develop best practices within a dynamic team environment.
