At a Glance
- Tasks: Provide top-notch IT support for hardware, software, and mobile devices.
- Company: Join a globally recognised organisation that values innovation and its people.
- Benefits: Competitive pay rate and the chance to work in a dynamic environment.
- Other info: Opportunity for growth in a collaborative, international setting.
- Why this job: Be the vital link between users and global IT teams, making a real impact.
- Qualifications: Experience in IT support and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Temporary Site Support Analyst / Location: Glasgow (Onsite) Pay rate: £16.48 - £19.23 We’re partnering with a globally recognised organisation to recruit an experienced Site Support Analyst for their IT support function based in Glasgow.
This is a rare opportunity to join a business that champions innovation, invests in its people, and operates with a truly international outlook.
As a Site Support Analyst, you’ll be the vital link between local users and the global IT team – providing exceptional support across hardware, software, and mobile devices while championing best-in-class customer service and service delivery.
What You'll
Doing: Act as the first and second-line support for all on-site IT issues – from hardware to software, networking, mobile devices and printers.
Manage and resolve Service Now tickets in line with SLAs, escalating where appropriate.
Deliver a positive end-user experience through excellent communication, follow-up, and proactive issue resolution.
Support the onboarding and offboarding of users – including device setup and asset tracking.
Collaborate with global service delivery teams to maintain alignment and contribute to best practice.
Document incidents, solutions, and contribute to knowledge base articles.
Site Support Analyst employer: ICONIC RESOURCING LTD Careers
Advanta Group is an exceptional employer, offering a newly created IT Systems Administrator role that allows you to make a significant impact within a rapidly growing financial services organisation. With a strong focus on employee development through the Advanta Academy, a hybrid working environment, and opportunities to engage in strategic projects and business transformations, you'll thrive in a culture that values innovation and collaboration. Join us in the picturesque Southwest of England, where your contributions will be recognised and rewarded as we continue our ambitious journey of growth and integration.
Contact Details:
ICONIC RESOURCING LTD Careers Recruitment Team
