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For Companies At a Glance
- Tasks: Provide exceptional spa treatments and maintain client care standards.
- Company: The Lygon Arms is a historic hotel in the beautiful Cotswolds, offering luxury and relaxation.
- Benefits: Enjoy competitive pay, discounts, meals on duty, and career development opportunities.
- Why this job: Join a passionate team in a stunning location, delivering memorable experiences to guests.
- Qualifications: Level 3 Beauty Therapy qualification and 2 years of customer service experience required.
- Other info: Flexible hours available: 16, 24, or 32 hours per week.
The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.
What's in it for you?
- £22,863.36 per annum (£13.74 per hour) for 32 hours per week
- Annual service charge (non-contractual)
- Commission on sales
- Meals included on duty
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more…
Aim of the Spa Therapist role
As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms’ high standards.
Responsibilities Of a Spa Therapist
- Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
- Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
- Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing.
- Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
- Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
- Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.
Spa Therapist - About You
- Level 3 Beauty Therapy qualification is essential
- Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment.
- You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.
Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience!
SPA THERAPIST - PART TIME - 16, 24 OR 32 HOURS PER WEEK employer: Iconic Luxury Hotels
Contact Detail:
Iconic Luxury Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPA THERAPIST - PART TIME - 16, 24 OR 32 HOURS PER WEEK
✨Tip Number 1
Familiarise yourself with the specific treatments offered at The Lygon Arms Spa. Understanding their unique offerings will allow you to speak confidently about how your skills and experience align with their services during any interviews.
✨Tip Number 2
Network with current or former employees of The Lygon Arms or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role requires a high standard of face-to-face interaction, be ready to share specific examples of how you've provided exceptional service in previous roles.
✨Tip Number 4
Showcase your passion for wellness and beauty therapy during any interactions with the hiring team. This could be through sharing your personal experiences or discussing trends in the industry that excite you, demonstrating your enthusiasm for the role.
We think you need these skills to ace SPA THERAPIST - PART TIME - 16, 24 OR 32 HOURS PER WEEK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 3 Beauty Therapy qualification and relevant experience in delivering high standards of customer service. Emphasise any specific treatments you are skilled in, as well as your ability to upsell products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for spa therapy and your commitment to providing exceptional client care. Mention your experience in similar environments and how you embody teamwork and adaptability.
Highlight Relevant Skills: In your application, focus on skills such as attention to detail, strong organisational abilities, and a well-presented appearance. These qualities are essential for the Spa Therapist role and should be clearly communicated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the spa industry.
How to prepare for a job interview at Iconic Luxury Hotels
✨Showcase Your Passion for Spa Treatments
During the interview, express your enthusiasm for spa therapies and how you enjoy providing exceptional treatments. Share specific examples of how you've gone above and beyond to ensure client satisfaction in previous roles.
✨Demonstrate Product Knowledge
Be prepared to discuss various spa products and treatments. Highlight your understanding of their benefits and how you can educate clients about them, which aligns with the role's requirement for thorough product knowledge.
✨Emphasise Teamwork and Flexibility
The role requires collaboration with colleagues in different areas of the spa. Share experiences where you've successfully worked as part of a team and how you adapted to various tasks, showcasing your flexibility.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult situations or providing excellent customer service. Prepare examples from your past experience that demonstrate your ability to maintain high standards and a discreet approach while ensuring client well-being.
