Receptionist

Receptionist

Broadway Full-Time 26520 - 26520 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure every guest leaves thrilled and informed about our hotel’s offerings.
  • Company: Join the charming Lygon Arms Hotel in the beautiful Cotswolds.
  • Benefits: Enjoy a competitive salary, service charge, discounts, and wellness support.
  • Why this job: Create unforgettable experiences in a vibrant hospitality environment.
  • Qualifications: Passion for guest service; previous hotel or reception experience is a plus.
  • Other info: Flexible shifts, team events, and excellent career growth opportunities await!

The predicted salary is between 26520 - 26520 £ per year.

Overview

Make it your mission to ensure every guest departs thrilled with their experience.

Be proactive and instinctive, constantly finding ways to delight our guests and provide them with the exceptional attention they truly deserve.

Cultivate expert knowledge of our hotel\’s amenities and stay informed about our latest offerings to maximize sales.

Collaborate seamlessly with your team, treating each colleague like family and actively seeking opportunities to assist others.

About You

Receptionist – About You: We are on the lookout for a passionate individual who thrives in hospitality and exceptional guest service. Previous experience in a hotel or reception setting is a significant advantage. If you find joy in creating unforgettable experiences and excel in high-pressure situations, we want to hear from you!

What’s in it for you

  • Enjoy a robust annual salary of £26,520.
  • Benefit from an additional service charge averaging £2,500 per year (non-contractual).
  • Stand out with our Awards of Excellence and receive special gifts for your length of service.
  • Access cashback healthcare options after your probation period.
  • Advance your career with continued training from recognized providers.
  • Take advantage of special rates at our Iconic Hotels.
  • Enjoy 25% off all food and beverages, plus discounts on spa treatments and products.
  • Earn rewards by bringing your network into our family with the Refer-a-Friend Incentive.
  • Cycle to Work Scheme.
  • Utilize our Employee Assistance Program for personal well-being.
  • Participate in team social events, seasonal gifts, and much more!

Role Details

  • Shifts: Work various shifts between 7am – 11pm, including weekends (5 days out of 7)
  • Contract: Permanent
  • Hours: Full-time
  • Posted: 5 hours ago

Discover the charm

Discover the charm of the Lygon Arms Hotel, a historic coaching inn nestled in the heart of Broadway village—often celebrated as \’the jewel of the Cotswolds.\’ Embrace the unique character of this enchanting destination, where rich history meets modern comforts. With a serene spa, 86 individually styled bedrooms, secluded gardens, and a relaxed dining experience, you\’ll find countless ways to unwind and immerse yourself in the tranquil countryside lifestyle.

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Receptionist employer: Iconic Luxury Hotels

Join the Lygon Arms Hotel, where we prioritise exceptional guest experiences and foster a supportive work culture that feels like family. With competitive salaries, generous benefits including cashback healthcare options and discounts at our iconic hotels, as well as opportunities for professional growth through continued training, we are committed to your success and well-being in the heart of the picturesque Cotswolds.
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Contact Detail:

Iconic Luxury Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Get to know the hotel inside out! Familiarise yourself with all the amenities and services we offer. This way, when you chat with potential employers, you can show off your knowledge and passion for creating unforgettable guest experiences.

✨Tip Number 2

Network like a pro! Attend hospitality events or join online forums where you can connect with industry professionals. Building relationships can lead to job opportunities that might not even be advertised yet.

✨Tip Number 3

Practice your interview skills! Role-play common interview questions with a friend or family member. The more comfortable you are, the better you'll shine when it comes time to impress us during the actual interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.

We think you need these skills to ace Receptionist

Guest Service
Hospitality Skills
Communication Skills
Team Collaboration
Problem-Solving Skills
Attention to Detail
Sales Knowledge
Time Management
Adaptability
High-Pressure Situations

Some tips for your application 🫡

Show Your Passion: Let your love for hospitality shine through in your application. We want to see how excited you are about creating unforgettable experiences for our guests!

Tailor Your CV: Make sure your CV highlights any previous experience in a hotel or reception setting. We’re looking for those little details that show you’ve got what it takes to thrive in our environment.

Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've delighted guests in the past and how you can bring that same energy to us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Iconic Luxury Hotels

✨Know Your Stuff

Familiarise yourself with the hotel’s amenities and offerings. When asked about them, you want to sound like an expert! This shows your enthusiasm for the role and helps you connect with the interviewers.

✨Showcase Your Passion

Let your love for hospitality shine through. Share specific examples of how you've created memorable experiences for guests in the past. This will demonstrate that you truly understand the importance of exceptional guest service.

✨Team Player Vibes

Emphasise your ability to work well in a team. Talk about times when you’ve collaborated with colleagues to enhance guest experiences. This aligns perfectly with the company’s value of treating each colleague like family.

✨Stay Calm Under Pressure

Prepare for situational questions that test your ability to handle high-pressure scenarios. Think of examples where you’ve successfully managed difficult situations, as this is crucial for a receptionist role in a busy hotel environment.

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